Average Ratings 0 Ratings
Average Ratings 29 Ratings
Description
Our hosted VoIP business phone systems enable cloud-based calling, allowing you to handle your calls from any location using any device connected to the Internet. Are you interested in discovering how Cox Business can address your specific needs? Connect with one of our dedicated IP Centrex experts for assistance. Ensure that your customers always connect with the right person by utilizing our IP Centrex VoIP solution. This cloud-driven business VoIP phone system provides a dependable, professional voice service designed to manage your business's call traffic both effectively and efficiently. Direct callers to the appropriate queue with priority levels and to the next available representative through our Call Center Standard feature. You can manage and access your calls from anywhere with the UC app available on your smartphone, tablet, or desktop. We will assist you in creating a scalable plan that fits your current needs while accommodating future growth—whether you require solutions for a startup or a large corporation. Additionally, we take care of updates, installations, and repairs, ensuring a seamless experience for your business. With our comprehensive support, you can focus on what truly matters: running your business smoothly.
Description
Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features.
Promotional plans:
Hosted PBX Basic - $9.95/month
Sip Trunking Basic - $4.95/month
API Access
Has API
No
API Access
Has API
Yes
Integrations
ITP
Yes
Microsoft Teams
No
Salesforce
No
UltraDDoS Protect
Yes
Zendesk
No
businessphone.com
Yes
Integrations
ITP
No
Microsoft Teams
Yes
Salesforce
Yes
UltraDDoS Protect
No
Zendesk
Yes
businessphone.com
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.
Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.
Check website for standard pricing.
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.
Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.
Check website for standard pricing.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cox
Founded
1962
Country
United States
Website
www.cox.com/business/phone/hosted-voice.html
Vendor Details
Company Name
XCastLabs
Founded
2009
Country
United States
Website
xcastlabs.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
No
Contact Management
No
Fax Management
No
Telephony
Auto-Dialer
Yes
Call Center Management
No
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
No
Voice Mail
Yes