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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CopiaFacts is a collection of telephony software products. It includes FaxFacts E-MailFacts VoiceFacts. FaxFacts offers a variety fax solutions including fax server, voice broadcasting, high volume personalized mail merge, fax-on demand, fax to email and vice versa. E-MailFacts improves e mail broadcasting by verifying the recipients' e mail domain before the email is actually sent. VoiceFacts offers IVR and voice broadcasting solutions. SMS is now available.

Description

Voicent Live offers a comprehensive cloud solution equipped with essential tools for maximizing performance and efficiency, including call center functionalities, predictive dialing systems, voice broadcasting, as well as text and email communication tools; it also features an integrated CRM, streamlined workflow, and business process automation, all within a single adaptable and scalable platform. This all-in-one package is designed to meet the diverse needs of businesses seeking to enhance their operational capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IVR Studio
Salesforce
Voicent Appointment Reminder
Voicent CRM
Voicent Communications
Voicent Predictive Dialer

Integrations

IVR Studio
Salesforce
Voicent Appointment Reminder
Voicent CRM
Voicent Communications
Voicent Predictive Dialer

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$499 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Copia

Founded

1987

Country

United States and United Kingdom

Website

www.copia.com

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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