Voicent Communications Integrations

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

Voicent's intuitive predictive dialer software allows for preview dialing, predictive dialing and a call center predictive phone dialer. There are also manual dialing modes. It dramatically increases agent productivity, improves campaign bottom line, and skips busy, no-answer, and disconnected lines. Voicent also allows you to leave voice messages on answering machines, and it never involves you or your agent in a call until a person answers.

Voicent CRM allows you to manage customers, increase your sales pipeline, and take complete control of your business processes. Our CRM software is feature-rich and allows you to automate your business workflow via email, phone, and text. To create seamless marketing campaigns, sales efforts and customer service, you can plug and play any Voicent program with the CRM. Voicent can integrate with your Voicent CRM contact lists without any additional steps or integration.

Voicent's Appointment reminder software is an automated appointment scheduling and reminder system. It delivers personalized messages to any phone. The recipient can use a keypad number to confirm, schedule a reschedule, call back, or leave voicemail. Voicent's omnichannel capabilities allow you to send reminders for appointments to clients via voice recording, text message and/or email. You can also collect their confirmations using the same channels.

Voicent's cloud-based solution, Voicent Live has all the tools that you need to achieve peak performance. Voicent Live includes call center tools, voice broadcasters and predictive dialers as well as text and email tools. Voicent Live also features built-in CRM, workflow automation, and easy workflow - all in one, flexible, scalable, and seamlessly integrated package.

Voicent's IVR software is easy to use, installs quickly and is low-cost. IVR Studio makes it easy to integrate business and increases flexibility. Voicent IVR Studio, built on internet standards, is extensible. It can integrate with existing websites or custom-developed Java classes. This allows independent developers to customize Voicent IVR solutions to meet their business needs. Voicent software is a one-time purchase that you can keep for your entire life. There are no monthly fees and no per-call charges. This means you get the highest Return on Investment (ROI) as well as the lowest Total Cost Of Ownership (TCO). An IVR business phone system can be used to eliminate repetitive questions and direct calls to live agents. Automated calls to available agents can be sent to reduce the call waiting time.