Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Coople provides the perfect answer for managing your flexible workforce and securing the best talent for your organization. By modifying your team's size according to changing demand patterns, you can enhance your revenue potential. Additionally, you can save on expenses by outsourcing your HR management and payroll functions. Our digital platform for adaptable staffing delivers all the necessary resources to help you select the most suitable employees. We thoroughly verify work permits, professional qualifications, and educational backgrounds. Establish a network of external flexible workers who can step in when your needs become urgent. With just a few clicks, you can swiftly react to surges in demand and unexpected absences. Whether your need is for flexible or permanent hires, or if you prefer to outsource recruitment and administration processes, we are the perfect ally for your business. Enjoy access to a vast pool of temporary external workers, select the best candidates, and develop your own adaptable talent reservoir, all available around the clock. Our platform ensures that you are always equipped with the right workforce when it matters most.
Description
As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Redshift
No
Amazon S3
No
Confluence
No
Facebook
No
Freshservice
No
Google Analytics
No
Google Cloud Platform
No
Google Cloud Storage
No
Gorgias
No
Help Scout
No
Integrations
Amazon Redshift
Yes
Amazon S3
Yes
Confluence
Yes
Facebook
Yes
Freshservice
Yes
Google Analytics
Yes
Google Cloud Platform
Yes
Google Cloud Storage
Yes
Gorgias
Yes
Help Scout
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Coople
Country
Switzerland
Website
www.coople.com/ch/
Vendor Details
Company Name
Helpware
Founded
2015
Country
United States
Website
www.helpware.com