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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coople provides the perfect answer for managing your flexible workforce and securing the best talent for your organization. By modifying your team's size according to changing demand patterns, you can enhance your revenue potential. Additionally, you can save on expenses by outsourcing your HR management and payroll functions. Our digital platform for adaptable staffing delivers all the necessary resources to help you select the most suitable employees. We thoroughly verify work permits, professional qualifications, and educational backgrounds. Establish a network of external flexible workers who can step in when your needs become urgent. With just a few clicks, you can swiftly react to surges in demand and unexpected absences. Whether your need is for flexible or permanent hires, or if you prefer to outsource recruitment and administration processes, we are the perfect ally for your business. Enjoy access to a vast pool of temporary external workers, select the best candidates, and develop your own adaptable talent reservoir, all available around the clock. Our platform ensures that you are always equipped with the right workforce when it matters most.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
Amazon S3 No 
Confluence No 
Facebook No 
Freshservice No 
Google Analytics No 
Google Cloud Platform No 
Google Cloud Storage No 
Gorgias No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Microsoft Power BI No 
Salesforce No 
ServiceNow No 
WhatsApp No 
Zendesk No 
Zendesk Chat No 
Zoho Cliq No 

Integrations

Amazon Redshift Yes 
Amazon S3 Yes 
Confluence Yes 
Facebook Yes 
Freshservice Yes 
Google Analytics Yes 
Google Cloud Platform Yes 
Google Cloud Storage Yes 
Gorgias Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Microsoft Power BI Yes 
Salesforce Yes 
ServiceNow Yes 
WhatsApp Yes 
Zendesk Yes 
Zendesk Chat Yes 
Zoho Cliq Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Coople

Country

Switzerland

Website

www.coople.com/ch/

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Alternatives

Alternatives