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Description
Integrate all of your customer information into a cohesive view that is tailored specifically for your organization. The foundation for compelling personalized content and heightened engagement begins with a database that consolidates every aspect of customer data, including their actions and behaviors. By leveraging your customer insights gathered from a variety of interactions, you gain comprehensive oversight from a singular platform. Enhance the capabilities of your CRM by layering engagement metrics and behavioral insights to forge tailored experiences that genuinely connect with your audience. Instead of relying on outdated data exports, you can adapt and respond promptly to shifts in customer behavior and actions. Moreover, the integration of your enriched customer data into lifecycle segmentation ensures you always have the latest snapshot of your clientele, empowering you to execute highly personalized marketing campaigns that truly resonate. This approach not only streamlines your marketing efforts but also fosters stronger relationships with your customers.
Description
ValueCloud® offers a robust framework and repository designed to store and analyze critical customer value information, transforming it into actionable insights and valuable assets that can be utilized by various teams within the organization, including product managers, marketers, sales personnel, value engineers, professional services, and customer success teams. Understanding customer value is essential and represents the next necessary advancement in Customer Relationship Management, as authentic relationships with customers hinge entirely on the perceived value offered. However, existing CRM systems and other business platforms lack the functionality needed for effective customer value management. We assert that any organization aiming to transition to higher value and higher margin business models must treat customer value as a crucial strategic asset, which will not only foster competitive differentiation but also enrich discussions, establish trusted advisor relationships, and ultimately drive improved business outcomes. A focus on customer value management will enable companies to navigate the complexities of modern markets more effectively.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Red Eye International
Country
United Kingdom
Website
www.redeye.com
Vendor Details
Company Name
DecisionLink
Founded
1995
Country
United States
Website
www.decisionlink.com/products/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling