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features
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support

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Description

Management of stakeholder and community engagement is essential for government entities, private companies, and non-profit organizations alike, as it allows for the documentation, monitoring, analysis, and reporting of interactions and engagement with stakeholders. This approach facilitates the capture, tracking, actioning, and oversight of all stakeholder communications while providing a comprehensive, real-time resource for all stakeholder-related information, such as interactions, issues, sentiments, and actions, as well as their interconnections. Users can generate reports on demand, ensuring access to the necessary information at any given moment. The platform supports an unlimited number of projects and offers easy customization options, allowing organizations to adapt it to fit their specific engagement strategies, processes, languages, and terminologies. Consultation Manager serves as a robust solution for community and stakeholder engagement, empowering users to construct an extensive knowledge base that spans various projects and community consultations. Moreover, you can effectively segment your data by projects, phases, sites, teams, and numerous other criteria, enhancing the overall management of stakeholder relationships. By leveraging these features, organizations can significantly improve their engagement practices and foster stronger connections with their communities.

Description

Build empowering online communities using Insightrix Communities, a premier software designed for brands and organizations aiming to collaborate with their customers or stakeholders. Insightrix Communities provides market researchers, communication experts, and engagement professionals with a comprehensive suite of tools tailored to meet their research and community consultation requirements. The platform boasts powerful online community management capabilities, tools for both quantitative and qualitative research, and an unparalleled user experience that stands out in the industry. Additionally, it fosters meaningful interactions that enhance customer loyalty and drive valuable insights for continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp

Integrations

Mailchimp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consultation Manager

Founded

2005

Country

Australia

Website

www.consultationmanager.com

Vendor Details

Company Name

Insightrix Research

Founded

2001

Country

Canada

Website

insightrixcommunities.com

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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