Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Case Management Software made simple to allow you to focus on your non-profit. 360-degree views of all your cases from a single dashboard. Get rid of your excel documents and access your data anywhere, on any device. InfoFlo will provide you with a system that is fully customized to meet your needs at an affordable cost.
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Jambo
Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams centralize, track, and report on all engagement and consultation activities. Built for teams that need a reliable way to secure and manage their engagement history with stakeholders, communities, regulators, and other external parties, Jambo provides a single, secure platform to replace scattered spreadsheets and manual tracking.
Used widely across government and various industries, including infrastructure development, renewable energy, healthcare, and resource development, Jambo supports teams that must document every communication, understand key relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. By consolidating all engagement and consultation data in one place, users gain a complete and auditable record of communications, issues, and commitments throughout the project lifecycle.
Jambo's intuitive interface and fast data entry tools make it easy to log emails, meetings, phone calls, and other activities, ensuring every touchpoint is captured. Teams can prioritize issues and commitments, assign tasks, monitor follow-up actions, and track trends to reduce risks and strengthen relationships.
Built-in reporting and analytics allow users to quickly create project updates or generate detailed regulatory reports, eliminating the need for manual compilation. With security features trusted by leading organizations and government agencies, Jambo ensures data is stored safely, consistently, and accessibly.
Overall, Jambo streamlines engagement and consultation management, improves collaboration, and equips teams with the clarity and accountability needed to build strong stakeholder relationships.
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Kahootz
Our cloud collaboration software is accessible anywhere and anytime. It makes it easy for internal and external stakeholders to collaborate in a secure online environment.
Kahootz offers online workspaces that can be customized for your business needs. Your teams can quickly create new workspaces and collaborate across organizations with minimal IT training or consulting.
Collaboration doesn't have to be done with multiple tools. Kahootz features include document management, surveys, and online databases. This allows you to keep all your data and insights in one location. Kahootz has independent audited its security credentials to ensure that your information is secure. This includes government departments like the UK Ministry of Defence.
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