Average Ratings 0 Ratings
Average Ratings 2,199 Ratings
Description
ConsoleWorks serves as a comprehensive platform for cybersecurity and operations in both IT and OT environments, specifically tailored for users with privileged access. It provides secure and continuous remote access along with comprehensive management of user permissions, allowing businesses to govern access across operating systems, network devices, configuration ports, servers, storage systems, applications, and more, all governed by a centralized, role-based access control framework. Notably, ConsoleWorks functions without the need for agent installation on each device; it creates a persistent, secure connection that remains effective regardless of whether the asset is powered on or off or whether the operating system is running, thereby offering out-of-band control and insight. The platform meticulously tracks and logs every privileged action right down to the keystroke, ensuring ongoing auditing, session recording, monitoring of configurations, tracking of patches and assets, and automatic identification of any configuration changes. This level of detail not only enhances security but also promotes accountability and compliance across the organization.
Description
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
API Access
Has API
API Access
Has API
Integrations
FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
Integrations
FirmScribe
AgencyPlatform
Freshdesk
Google Workspace
Incident IQ
Jira
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TDi Technologies
Founded
1991
Country
United States
Website
www.tditechnologies.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/assist/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
