Compare CommsOffice Express vs. MAF ICIMS

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

PowerVista RollCall was designed to meet the needs of non-K-12 schools. It is a student administration and campus management solution that allows educational institutions to maintain operational data and manage all aspects of student lifecycle. PowerVista RollCall can be installed on-premise or in the cloud and helps with all aspects of operations. This includes scheduling meetings and lead management, student grades, attendance management, and more. Communication management, event calendar management, assessment management and reporting are some of the key features.

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Rent Manager is a fully integrated property management, accounting, CRM, marketing, reporting, and facility-maintenance software suite that enables users to manage all types of properties. Users can completely customize the platform and reconfigure multiple aspects; including how reports and documents are generated, the appearance of the interface, and which information is displayed on a user-by-user basis. The double-entry accounting system allows users to track every aspect of their business’ finances—whether they manage a single community or hundreds of properties. Rent Manager helps reduce time spent on routine tasks by streamlining daily activities, letting users invest more time in growing their business. Using the rmAppSuite Pro mobile app, property managers can access their data in the field to conduct inspections, communicate with tenants, track violations, read meters, and more, directly from their smartphone. Rent Manager also provides more than 450 built-in reports designed to help users answer important questions about their operations—from the financial status of their portfolio to services issues, vacancies, rent roll, leasing, and more.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.

Resource Manager-DB (RMDB), is a flexible, affordable production planning, scheduling and tracking solution that adapts to your operations. You can use any data you have to create better production scheduling. It's easier and faster than you thought. Resource Manager DB allows users to deploy on-premise. It can integrate with any system or stand alone. Resource Manager DB allows users to schedule finite capacity and can be adjusted with drag-and drop functionality. US (User Solutions), is unique because we work with you to solve your production scheduling problems. You will be able to adapt and save money with a solution that fits you perfectly. QUICKER IMPLEMENTATION Now with EDGEBI! Enhanced Drag and Drop Graphical Environment allows for intuitive viewing and easy updating. Call Us Today!

Turn the world into your office. 800.com allows you to manage your business from your cell phone. No contract, advanced calling features, forwarding for cell phones, and advanced calling features Increase conversions, brand recall, higher call response, and SMS messaging. Manage extensions, send professional greetings and manage your account online. 800.com offers standard forwarding as well as simultaneous and sequential ringing. Toll free numbers are the best standard for telephone numbers and will be taken seriously by US customers. Local numbers signal that your company isn't focused on doing business in the entire country. Every 800.com member has access to every phone system tool, regardless of the plan they choose. You will not only help your customers avoid long distance fees but also your company.

The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.