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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
3CX
Arista EOS
Avaya Cloud Office
BCM One
Calabrio ONE
Cisco AnyConnect
Cisco Meraki MV
Cisco Webex
Contrail Networking
Datto SaaS Protection
ExtremeCloud IQ
Fusion 18
Microsoft Azure
Nuance Analytics
Qualys TruRisk Platform
RealtimeCRM
Roland Cloud
VMware Cloud

Integrations

Microsoft 365
3CX
Arista EOS
Avaya Cloud Office
BCM One
Calabrio ONE
Cisco AnyConnect
Cisco Meraki MV
Cisco Webex
Contrail Networking
Datto SaaS Protection
ExtremeCloud IQ
Fusion 18
Microsoft Azure
Nuance Analytics
Qualys TruRisk Platform
RealtimeCRM
Roland Cloud
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CommSouth

Founded

1995

Country

India

Website

www.commsouth.com/solutions#enterprise

Vendor Details

Company Name

New Era Technology

Country

United States

Website

www.neweratech.com/us/collaboration-and-unified-communications/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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