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Average Ratings 192 Ratings

Total
ease
features
design
support

Description

CommPeak: Elevate Your Business Communication Unlock seamless, cost-effective, and secure cloud-based communication with CommPeak. Our advanced solutions optimize operations, enhance engagement, and drive growth. πŸš€ Predictive Dialer – Maximize agent talk time with live call connections. πŸ“ž Omnichannel – Voice, SMS, and WhatsApp in one powerful tool. πŸ“Š Real-Time Monitoring – Track performance with intuitive dashboards. πŸ”’ Enterprise-Grade Security – Protect data with encryption and compliance. 🌎 Global Coverage – Reach 75+ countries with Tier-1 SIP and local DIDs. πŸ”— 100+ Integrations – Sync seamlessly with your CRM. Optimized Dialing Strategies πŸ“Œ Smart Caller ID – Boost answer rates with location-based IDs. πŸ“Œ Auto SMS Follow-Ups – Instantly send personalized messages. πŸ“Œ AI-Powered Call Ratios – Optimize dialing with machine learning. βœ… Custom Call Center Solutions – Inbound, outbound & blended support. βœ… Superior Quality & 24/7 Support – Direct Tier-1 connections. βœ… Rapid Setup – Deploy in just two days. πŸ“© TextPeak – Targeted SMS & WhatsApp campaigns with analytics. πŸš€ Upgrade today with CommPeak!

Description

Communication is made possible by flexibility. Squaretalk connects 100's leading business applications, creating unique hubs for call centers around the world. Built to integrate. Cloud contact center that combines speed, flexibility, and ease of integration. Predictive dialer technology which feeds and improves contact center efficiency. Interact. Interact with leads from any device or app. Automate. Create and deploy custom workflows in an interactive workshop. Remote and physical workplaces. Our vision and culture have always been about flexibility and the ability to work from anywhere. This was proven by the Covid-19 pandemic. It has also shown that even when working remotely, we must ensure that individuals and teams can deploy quickly in a distributed, localized environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
Pipedrive
Salesforce
Zoho CRM
Discord
Dropbox
Dynamics 365 Customer Service
FYNXT
Freshdesk
Freshsales
Intercom
LXCRM
Mailchimp
Shopify
Slack
Spotify
Telegram
WhatsApp
Zendesk
Zoom

Integrations

HubSpot CRM
Pipedrive
Salesforce
Zoho CRM
Discord
Dropbox
Dynamics 365 Customer Service
FYNXT
Freshdesk
Freshsales
Intercom
LXCRM
Mailchimp
Shopify
Slack
Spotify
Telegram
WhatsApp
Zendesk
Zoom

Pricing Details

$75 per month
Free Trial
Free Version

Pricing Details

$15/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CommPeak

Founded

2012

Country

Hong Kong

Website

www.commpeak.com

Vendor Details

Company Name

Squaretalk

Founded

2008

Country

Israel

Website

squaretalk.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Alternatives

Alternatives

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