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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Communicating through SMS has reached new levels of simplicity and effectiveness. The SMS Service stands out as a prevalent and user-friendly method for digital interaction. With CommPeak's SMS Service, you can effortlessly connect with your customers and boost engagement with your target audience anytime and anywhere. Effortlessly send alerts to your clients and create bulk SMS campaigns with ease. Our service includes two-way channels, voice support, and SMS capabilities to email and HTTP. We ensure rigorous end-to-end testing for our SMS Service, which maintains its robustness and reliability. You can count on our commitment to delivering superior quality and high deliverability rates, coupled with effective conversion strategies. Enhance your customer engagement significantly. We offer SMPP/HTTP API integration to streamline your processes. All the functionalities of our SMS service are conveniently accessible in our customer portal. Additionally, CommPeak provides a user-friendly tool for business call center solutions, complete with round-the-clock support to assist you whenever needed. This comprehensive approach ensures that your communication needs are fully met, allowing your business to thrive in a competitive landscape.

Description

CommView Plus® represents @Comm's most advanced Call Accounting and Reporting Solution to date! Designed with user experience in mind, its browser-based interface is intuitive and straightforward to navigate. This versatile solution is suitable for various industries, accommodating businesses, organizations, and agencies of all sizes. Like its earlier versions, CommView Plus integrates effortlessly with any PBX or VoIP system, providing Call Detail Records (CDR) for voice networks that include different manufacturers and models. This server-based application can be utilized in standalone environments or configured to manage multiple locations and CDR sources while ensuring full operational capability. CommView Plus delivers information and data with impressive near real-time efficiency! Additionally, CommView Cloud® serves as the cloud-based alternative to @Comm's latest Call Accounting and Reporting Solution, featuring a rapid deployment process and an attractive, low-cost subscription model that minimizes risk for users. With these options, businesses can choose the solution that best fits their operational needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$77.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CommPeak

Founded

2012

Country

Hong Kong

Website

www.commpeak.com

Vendor Details

Company Name

@Comm

Founded

1982

Country

United States

Website

www.atcomm.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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