Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Take control of all your Environmental, Health, and Safety data, documents, regulatory compliance processes, deadlines, and tasks with Comm-Trac™ commitment tracking software from EDM. With Comm-Trac™, you can not only stay ahead of compliance requirements but also maintain that advantage indefinitely. No matter if you're managing a small business or contributing to a larger global entity, there’s a Comm-Trac™ solution tailored to your complexity and financial plan. Explore the buttons on this page to discover more about the range of Comm-Trac™ products available. Additionally, Comm-Trac™ can assist in overseeing training programs, scheduling maintenance for equipment and facilities, ensuring tax compliance, and handling various other applications specific to your organization. The customizable features of Comm-Trac™ mean that your possibilities are virtually endless! For smaller operations facing ongoing EHS compliance hurdles, Comm-Trac™ Basic offers tools to effectively organize your obligations, create a "compliance dashboard," manage essential documents, and set up an automated reminder system to keep your business on track. Embrace the opportunity to streamline your compliance efforts and enhance your operational efficiency with Comm-Trac™.
Description
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Drupal
No
Facebook
No
GoTo Meeting
No
Google Analytics
No
Instagram
No
Jiva
No
Joomla!
No
OnPrintShop
No
Phone.com
No
Rambox
No
Integrations
Drupal
Yes
Facebook
Yes
GoTo Meeting
Yes
Google Analytics
Yes
Instagram
Yes
Jiva
Yes
Joomla!
Yes
OnPrintShop
Yes
Phone.com
Yes
Rambox
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$31.00
Live Chat
- Live Chat Startup: $31/agent/month, billed annually
- Live Chat Plus: $55/agent/month, billed annually
- Live Chat Ultra: quote-based
AI
- AI Agent: quote-based
- AI Copilot: $23/agent/month, billed annually
- AI Insights: starting at $80/month, billed annually
- AI Knowledge: $158/agent/month, billed annually
- AI Quality Assurance: starting at 158/agent/month, billed annually
- AI Onboarding: starting at $80/agent/month, billed annually
Ticketing & Messaging: starting at $47/agent/month, billed annually
- Live Chat Startup: $31/agent/month, billed annually
- Live Chat Plus: $55/agent/month, billed annually
- Live Chat Ultra: quote-based
AI
- AI Agent: quote-based
- AI Copilot: $23/agent/month, billed annually
- AI Insights: starting at $80/month, billed annually
- AI Knowledge: $158/agent/month, billed annually
- AI Quality Assurance: starting at 158/agent/month, billed annually
- AI Onboarding: starting at $80/agent/month, billed annually
Ticketing & Messaging: starting at $47/agent/month, billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Environmental Data Management
Founded
1998
Country
United States
Website
www.edm-usa.com/products/
Vendor Details
Company Name
Comm100 Network Corporation
Founded
2009
Country
Canada
Website
www.comm100.com
Product Features
Environmental
Air Management
No
Auditing
Yes
Compliance Management
Yes
Document Management
Yes
Emissions Inventory
No
Hazardous Materials Control
No
Sustainability Management
No
Training Management
No
Waste Management
No
Water Management
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes