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Description
CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards.
Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface.
Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.
Description
Sunshine Conversations serves as a messaging platform designed for business communication, enabling users to consolidate messages from various channels into a cohesive conversation while also facilitating the creation of interactive messaging experiences across multiple platforms. The landscape of communication has undergone a significant transformation, with messaging applications such as Facebook Messenger, WhatsApp, and WeChat amassing over 5 billion accounts globally, allowing individuals to connect more intimately with loved ones regardless of geographical barriers. Businesses recognize the necessity of engaging with their customers through the channels they prefer. However, the increasing variety of communication platforms and the rapid pace of technological advancements have made it increasingly challenging to oversee interactions across these diverse channels. As bots, artificial intelligence, and interactive features gain prominence in messaging, these platforms are swiftly transitioning from simple communication tools to essential business environments. This evolution highlights the critical need for businesses to adapt and evolve their communication strategies in order to thrive in a rapidly changing digital landscape.
API Access
Has API
API Access
Has API
Integrations
Cognigy.AI
Daily
Help Scout
Ideta
Indigo.ai
Intercom
Lorikeet
Mindsay
Môveo AI
React Native
Integrations
Cognigy.AI
Daily
Help Scout
Ideta
Indigo.ai
Intercom
Lorikeet
Mindsay
Môveo AI
React Native
Pricing Details
$109.00/month
Free Trial
Free Version
Pricing Details
$145 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CometChat
Country
India
Website
www.cometchat.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/platform/conversations/
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
