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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Description

In your role, you collect and assimilate new insights and information, utilizing established expertise to carry out your daily activities and adhere to routines. Yet, how well do you leverage the knowledge that both you and your colleagues have accumulated? Is it possible to enhance the accessibility of this information for everyone in your organization or team, making it quicker and simpler while also conserving time and resources? Knowledge is an invaluable asset for any team or organization, which underscores the necessity for its effective utilization. Companies must strive to extract the utmost advantages from their knowledge reserves. With KMmaster, our user-friendly and effective knowledge database, you can optimize your knowledge usage for greater productivity. Developed in-house by Pumacy, KMmaster (Knowledge Management Master) features cutting-edge technology that facilitates the systematic development, documentation, sharing, storage, utilization, and evaluation of organizational knowledge and information. By implementing such a solution, companies can foster a culture of knowledge sharing that ultimately drives innovation and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Kindly
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations

Kindly
Salesforce Agentforce Service
ServiceNow
Zendesk

Pricing Details

$30.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ComAround

Founded

1999

Country

Sweden

Website

www.comaround.com

Vendor Details

Company Name

Pumacy Technologies

Founded

2000

Country

Germany

Website

www.pumacy.de/en/kmmaster/

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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