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Average Ratings 1 Rating

Total
ease
features
design

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa for Business
Apono
Avantra
Bugcrowd
Cirrus Contact Center
Clutch
Cyral
Darktrace
HaloCRM
Lyftrondata
ManageEngine OpManager Plus
Management of Things (MoT)
Microsoft Viva Goals
Mindflow
Monitorpack Guard
Sturdy
Sunbird DCIM
TrustCloud
Uptycs
Vonage Contact Center

Integrations

Alexa for Business
Apono
Avantra
Bugcrowd
Cirrus Contact Center
Clutch
Cyral
Darktrace
HaloCRM
Lyftrondata
ManageEngine OpManager Plus
Management of Things (MoT)
Microsoft Viva Goals
Mindflow
Monitorpack Guard
Sturdy
Sunbird DCIM
TrustCloud
Uptycs
Vonage Contact Center

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Collective CI

Country

Canada

Website

www.collectiveci.com

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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