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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cocoom serves as an innovative visual knowledge-sharing platform designed to enhance collaboration and communication within teams. It acts as a valuable resource to foster improved support and interaction among various groups! Thanks to our extensive template library and user-friendly editor, you can start producing high-quality knowledge right away without any prior training. By minimizing friction and misunderstandings, Cocoom bridges the gaps that often arise when transitioning between teams, projects, or departments. Sharing visual information becomes streamlined, promoting better cooperation and synergy. Furthermore, Cocoom equips support services with a comprehensive, efficient, and current repository of information accessible to all employees. This ensures that every individual and team can easily access the visual knowledge they require, thereby simplifying and elevating the role of support services in the organization. With Cocoom, the flow of information is not just enhanced; it becomes a cornerstone of effective teamwork.

Description

Empowering your workforce is essential for them to provide exceptional service to your clients. Our omnichannel platform ensures that your employees work within a cohesive, intuitive framework that enhances the overall customer experience. By utilizing Panviva, you can minimize time spent on monotonous tasks, foster teamwork, and optimize the knowledge within your organization. We consolidate all organizational knowledge into a single, easily accessible location, motivating your staff towards achieving customer satisfaction. This means regardless of whether someone is the first or the hundredth hire, everyone can access the same reliable information. Our platform enables users to organize, share, and collaborate on materials seamlessly without navigating away from their workspace. Each team member is equipped with the necessary tools and resources to perform their duties effectively while receiving timely updates about any changes. In contrast to traditional onboarding methods that relied on classroom instruction and outdated manuals, Panviva empowers new employees to find all required information independently, ensuring they are well-prepared from day one. This innovative approach not only enhances efficiency but also contributes to a more confident and capable workforce.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint
Microsoft Teams
Microsoft Word
Slack

Integrations

Microsoft SharePoint
Microsoft Teams
Microsoft Word
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cocoom

Founded

2017

Country

France

Website

cocoom.com

Vendor Details

Company Name

Panviva

Founded

1998

Country

United States

Website

www.panviva.com

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

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