Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cocoom serves as an innovative visual knowledge-sharing platform designed to enhance collaboration and communication within teams. It acts as a valuable resource to foster improved support and interaction among various groups! Thanks to our extensive template library and user-friendly editor, you can start producing high-quality knowledge right away without any prior training. By minimizing friction and misunderstandings, Cocoom bridges the gaps that often arise when transitioning between teams, projects, or departments. Sharing visual information becomes streamlined, promoting better cooperation and synergy. Furthermore, Cocoom equips support services with a comprehensive, efficient, and current repository of information accessible to all employees. This ensures that every individual and team can easily access the visual knowledge they require, thereby simplifying and elevating the role of support services in the organization. With Cocoom, the flow of information is not just enhanced; it becomes a cornerstone of effective teamwork.
Description
ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.
API Access
Has API
API Access
Has API
Integrations
Kindly
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Salesforce Agentforce Service
ServiceNow
Slack
Zendesk
Integrations
Kindly
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Salesforce Agentforce Service
ServiceNow
Slack
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cocoom
Founded
2017
Country
France
Website
cocoom.com
Vendor Details
Company Name
ComAround
Founded
1999
Country
Sweden
Website
www.comaround.com
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal