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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Streamline your hospitality operations by implementing our cutting-edge hotel management software, which aligns with the industry's best practices tailored for your establishment. This software unifies all your hotels onto a cohesive and integrated platform, ensuring seamless connectivity. The front desk serves as a crucial indicator of guest service quality across all properties, thus demanding utmost efficiency in its operations. Our Hotel Management System (HMS) offers immediate access to essential information, including a current status report that provides a comprehensive overview of room occupancy, guest arrivals and departures, and other critical updates. It enhances convenience while significantly reducing clerical workload, thereby facilitating expected checkouts. Additionally, the cashier module empowers staff to manage transactions with ease, allowing for prompt bill settlements and minimizing the occurrence of late fees. Features like automatic room charges, direct posting of long-distance and local calls to guest folios, balance reports, debit and credit transfers, deposit summaries, and shift closings further enhance operational effectiveness, making the overall management process more efficient and user-friendly. This holistic approach not only boosts productivity but also elevates the overall guest experience at your hotel.

Description

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo

Integrations

Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo

Pricing Details

$5 per room per month
Free Trial
Free Version

Pricing Details

€2.99 per room/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cloud Wadi

Founded

1991

Country

United Arab Emirates

Website

cloudwadi.com/software/hotels-software/

Vendor Details

Company Name

Viqal

Founded

2020

Country

Netherlands

Website

www.viqal.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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