Alternatives to Viqal

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Retreat Guru is the ONLY all-in-one retreat management software. It was built specifically for retreat centers with all of their needs, complexities, and concerns in mind. It does everything you need to make your retreat processes efficient and easy to handle. It will help you save tons of time while easily helping you set up and manage your programs. Some of the key things that set Retreat Guru apart are: - Software built for yoga, mediation, health & wellness, plant medicine, spiritual, buddhist, christian, and faith-based centers. - Accept bookings instantly and set up your program listings in minutes. - Show your real-time bookable inventory so guests can book their room with programs. - Automatically generate guest statements. - Access detailed meal, housekeeping, accounting, and other reports. - Automatically send guests pre-arrival and post-departure emails. - Collect rental inquiries from other retreat leaders looking for space. - Offer special discounts and flexible payment options for guests. - Offer the same room as a single, double or triple based on who books it first. - Keeping your entire team in sync by storing all retreat data in one place.

Bigsib, an Artificial Intelligence Chatbot, is designed to provide rental hosts with continuous customer service. Its advanced artificial-intelligence and natural language processing capabilities integrate the host's support material and property specifics in order to provide tailored and accurate answers to guest inquiries. The platform is designed to facilitate communication, encourage personalized interactions, and include functionalities such as response scheduling, manual response approval, and automated follow up for enhanced efficiency.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

With the help of mobile tools, digital concierge and excellent information flow, you can make your guests and employees' lives easier. protel VOYAGER, an award-winning app, allows you to publish an app with your branding using protel PMS. Our vision is to create the technology ecosystem for the global hospitality industry. Mobile tools, digital concierge, excellent communication, and more allow guests and employees to have more time. You can view and modify your personal profile information. Add your preferences and special requests. Mobile keys and check-in are required for room admission. Check out the invoice. Book additional services like room service. Request housekeeping or room maintenance. View information about the hotel and specials. All the content provided by the hotel is available. Modern PMS systems are the heart of any hotel business. A PMS that seamlessly connects with the best technology in the industry is the best.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

Your guests can make third-party reservations easily. ResortSuite CONCIERGE allows properties to manage external reservations and partner information. This is another way to personalize and deliver five-star guest experiences. Display the services available to third-party providers, including pricing, availability, rates, and special alerts for guest. Access to the complete history of all external reservations for a guest to ensure exceptional guest service and increased guest loyalty. To ensure that your staff have the most up-to-date information, you can record interactions and preferences. The multi-vendor approach is ideal for concierge operations that use a corporate standard to manage their PMS or POS.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

EZStay™, a contactless system for managing guests in the Hospitality sector, is a guest management system. A powerful admin console is bundled with a guest app for hotels. This allows hoteliers to digitize the entire guest experience, including concierge, housekeeping and table reservation. EZStay™, which you can personalize with your brand, can be customized digitally with terms and conditions, and invoices. This will allow you to offer sustainable hospitality. EZStay™ also allows you to slice and dice data with intelligent analytics on key performance indicators like ADR, RevPAR and Occupancy Rate. This is a great way to ensure revenue assurance. The powerful AI engine at its core allows you to drill down KPIs by property or clusters, country, and based upon what is most important to your needs.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

Concierge Organizer can establish links with other softwares for hotels and suppliers. These interactions are secure and don't result in data loss. This section is for recurring tasks that are assigned to a person/group. Daily, the checklist is generated. Multiple checklists are possible to be created. The Concierge can suggest temporary events with one click on confirmations sent to guests. You can track outgoing and incoming items in separate sections. Multiple services can be linked together. You don't lose anything if a service is cancelled or modified. Reports can be easily generated with just one click. Concierge Organizer gives you greater control and supervision over all information. Smart and powerful system of templates that you can use immediately, which are relevant to your hotel communication as well as your activity.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

It's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices.

At the Concierge Desk, every second counts. Guests want quick information and too many steps can slow down guest service. Concierge Suite provides an intuitive Concierge task log and advanced workflow to help you keep track of your guests. Concierges are multi-taskers. You will be more productive if you can organize your task log according to your preferences. Our service makes it easy to complete your tasks in a few clicks. Save your favorite routes and create custom directions. Locate local businesses, view maps, and get directions. These can be shared with your guest to help them get to where they need to go. You can send text messages using the system's trackable texting feature. To stay in touch, communicate with your guests and view historical messages. Print-on-demand document libraries with e-send are a great way to save paper. Fresh custom confirmation layouts keep your team up-to-date and on-brand.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

Orana is a leading SaaS provider for Hotels, Motels and Boutique Hotels. We provide the best Hotel Compendium App i.e. This is nothing more than a digital Guest Welcome Book that will help your visitors and enhance their experience with you. This digital welcome book offers a great alternative to the old printed compendiums. It provides all the information visitors need about your hotel, nearby places, food etc. They can access the app on their mobile phones. This Digital Hotel Compendium has many benefits, including: You can access it from anywhere, attractive user interfaces, fully contactless solutions, unlimited information updates and individual access for every customer. It is also environment-friendly, offers guest messaging in multiple languages, provides notifications, dials contact numbers and views web pages.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

Visitor experience and attraction technology that helps you grow your business. Leisure businesses can unlock new revenue, lower costs and improve customer experience. Cloudline is an easy-to-use, customizable digital solution for managing guests and sites. It enhances the visitor experience while providing efficient, tailored assistance. Streamline operations, analyze data from customers and improve your business performance.

Hottel.io provides a 5-star entertainment and engagement system for hospitality operators looking to welcome guests with an interactive two way system that offers exceptional services. It is a cloud-based In-room TV system that can be used by content providers, content distributors and system integrators.

Rhapsody was created to meet the needs of new trends in hospitality, including service apartments. The hotel system seamlessly integrates the management and administration of golf courses. For management analysis, Point of Sales provides comprehensive sales and operations reports. Catering/banquet functions will allow you to manage/calculate cost.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

We develop, install, support and maintain bespoke digital solutions for premium hospitality venues of all types. Our mobile apps and hospitality websites enhance guest experience, prioritize guest safety and health, reduce printing costs, streamline processes and leverage brands to empower management and drive revenue. SmartCellar is the original, patented, and highly acclaimed SmartCellar. It can be used in restaurants, bars, or private collections. SmartTouch and SmartCellar products can be used on any platform. Each application is designed and built to meet the exact requirements of our clients. Our three-part system includes guest-facing, staff and administrative modules. These modules allow our clients to make instant edits and updates to critical information. We maximize efficiency and increase revenue for your bottom line.

Everything you need to drive demand, build long-term customer relationships, and drive bookings. Multi-touchpoint integration for powerful mining. A holistic guest profile record that collects guest data from Social media, PMS, and Loyalty Marketing platform. This allows you to understand your guests' needs and wants to provide personalized service. This allows you to interact with your guests at every stage of their journey, from the moment they search for a place to stay to their departure. GHS empowers hotels to create new business opportunities in the digital, connected, and social age. We provide innovative digital solutions to the hospitality industry. Our goal is to increase direct business and profit optimization by strategic implementations of CRM and loyalty marketing. We continue to be successful with iRewards and have developed products to meet the rapidly-growing needs in the industry.

Hotefy customers reported an increase in the number and average rating of customer reviews. Hotefy's on-demand service can reduce staffing requirements and allow you to consolidate outlets and kitchens. Average revenue per customer up to 30% Some customer demographics increase by more than 1000%. The hotel's staff will be less needed to patrol the service areas. Hotefy makes it easy for your customers to order anywhere they want, without having to wait for a server. You can consolidate outlets into one or fewer basic menus that are served by a single kitchen. You will get feedback from your customers directly if you have a customer feedback system. Hotefy's core value is customization. Pre-built pages can be used to get started in minutes, or you can create pages and styles that best suit your brand. Fair subscription pricing, no commissions or room upgrades. Our plans are priced based on your occupancy and include unlimited rooms.

FCS1 brings together all the technical know-how from FCS' hospitality solutions into ONE app. It has been redesigned to meet hotel's changing needs and is also modern in style. FCS1 has 19 modules, and they cover all aspects of your operation, from service delivery and cleaning to complaints and overall operations. With FCS1, you can create a hotel management solution that suits your needs. No obligation access period. Enjoy all that FCS1 has on offer. Access the various modules securely with one username and password. Automated escalate cases to ensure tasks are completed on time. Access FCS1 from any device connected to the internet. Installation is quick and easy. No more complicated installations You can manage up to 10 properties with one account. Click on the pins on the map to view all pending jobs.

Oaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates.

The only conversational AI framework specifically designed for cities and city marketers will improve urban experience and optimise customer support. Our technology is used by cities and municipalities to manage knowledge, optimise citizen service, automate tasks, and broadcast city-related updates. They can process tedious and painful tasks, complaints, and queries more efficiently. Invest in citizen-centric initiatives that improve the citizen experience and allow your organization to operate at its full potential. Destination marketing organizations use our technology to automate customer service, increase content reach, and transition to a 24/7 organization.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

Our hotel management software will automate your business. It uses the best practices for your hotel. All your hotels will be automated on one platform. The level of guest service at all hotels is usually displayed on the front desk. This means that front desk functions must be very efficient. HMS gives you instant access to all the information. The current status report displays a statistical summary about the status of all rooms and guests, including those affected by arrivals or departs, unexpected departures, expected arrivings report. This report maximizes convenience and minimizes clerical work. It also shows expected checkout. The cashier function allows the cashier to efficiently handle transactions, and it also allows for the settlement of bills and reduction of late charges. Automatic room posting, automated telephone calls posting, long-distance, local phone calls are sent directly to guest folio. Balance report, debit & Credit transfer, deposit report, and shift closing are all posted directly to guest.

Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language.

Use m-hospitality’s transformative technology in your hotel to boost its performance. Offer personalized, unique experiences that surpass expectations. Digital solutions can help you build lasting relationships with guests. Streamlined operations and increased customer satisfaction will drive revenue growth. AI solutions from m-hospitality will elevate your guest experience. Offer unmatched experiences from pre-arrival through to post-checkout. Redefining satisfaction and embracing the AI revolution will help you meet real-time needs, satisfy guests, and improve your hotel's service. With m-hospitality’s loyalty solution we redefine guest experiences, elevate guest journeys and offer flexible vouchers redeemable throughout your hotel. Create cherished moments for hospitality's future by customizing perks to devoted guests.

WI-FI. Access to the Internet for Guest TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars, and many more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage VOICE. IP. Analog. HUB Dashboard, Integration and Cloud feeds CONTENT TV channels & Movies. All of our products can be used independently and all have open APIs that allow for seamless integration. Technology in the Hospitality, Healthcare and Maritime Industries. We bring Hospitality to new markets. Hotel Group App Nonius provides a phone for your guests using GuestU, one of the most popular apps hoteliers have. It allows you to chat with the concierge and request room service, restaurant reservations or spa transfers. Guided routes and points of interest in the city. The GuestU app integrates with top manufacturers of Door Locks and Room Control. APPS HOTEL - GuestU App allows your guests to access the hotel's App on their own devices.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Frontdesk Anywhere, a next-generation hotel management software, is available for independent hotels, management teams, resorts, and motels. Frontdesk Anywhere is a cloud-based, easy-to-use solution that helps hotels improve their performance. Easy reservation management, online distribution and revenue management, reporting, online reputation, booking engines, online reputation management, credit card integration, and reporting are just some of the top features. You can customize guest profiles, availability calendars, checklists, online booking engine, guest messages and rates. Access your PMS from anywhere and at any time. Front desk operations, rate management and guest communications are just a few of the many functions that your PMS can do. Get productivity reports that will transform your daily operations. You can see arrivals and departures, guest lists, availability details, and much more at a glance.

A new-generation cloud-based hospitality platform. iLumio allows hotel guests to manage their relations at every stage of interaction. This includes the booking of a room, selection of entertainment during their stay, digital locks and mobile check-in, as well as the final stage of check out. iLumio Mobile Concierge, the most advanced digital hotel guest services system on mobile devices, is available. It allows you to manage the guest's relationship at all stages of the stay: from booking, through check in, customizing preferences, the actual stay, and even checking out. iLumio Valet is a multimedia digital entertainment system and service system that allows guests to access digital guest services via hotel TVs. The tablet also has a dedicated application that allows guests to access the service from their room. This allows for efficient management of the room automation and communication between staff.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

Oracle Hospitality Suite8 Property integrates all hotel processes into one software solution. This software suite supports all aspects of your hotel, including housekeeping, reservations, sales, marketing, and restaurants. It also helps you to focus on your most valuable asset, your guests. This solution is only available in EMEA. You can see 360 degrees of your guests, complete customer transactions, and rich profile information. Online sales make it easier to increase revenue: online reservations, vouchers, ticket purchases, and room and table reservations are all possible. Streamline operations using built-in capabilities for distribution, restaurant and leisure management. Enhance pre- and post-stay communications with personalized offers and feedback forms. From inquiry to billing, manages banquets or conferences. It is a great standalone solution for conference centres due to its extensive billing system.

elina is a service-oriented company that helps vacation rental companies, hotels, and serviced apartments achieve their growth goals. Founded in 2007, elina is a modular API-powered cloud reservation & property management software with integrations and services. Our software is designed to assist our global accommodation customers in six areas: automation to save time, tools for increasing revenue, distribution and direct bookings, encouraging repeat stays and positive guest experiences, making payments easy and secure, as well as making data useful through reporting and connectivity. Tools to increase yield, diversify rates and upsell, as well as tools to increase distribution. Dashboards and reports to identify revenue opportunities. Automate daily tasks such as invoicing, payments and managing OTAs.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.