Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud9 enhances trading environments by offering a comprehensive range of communication, analytics, and transcription solutions. Our cloud-driven platform revolutionizes trader interactions with a dependable, cost-effective, and compliant service tailored to the specific requirements of institutional traders. The Cloud9 framework efficiently gathers, organizes, and presents real-time metadata and transcriptions. This carefully designed workflow enables firms to effectively capture voice data, providing a thorough insight into market intelligence for front office operations. With APIs connecting to leading industry voice infrastructure providers, Cloud9 ensures superior connectivity, seamless third-party integration, and valuable data sets for the trading floors of both today and the future. Additionally, our platform is built to adapt as the market evolves, ensuring that traders remain at the forefront of innovation.
Description
Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
No
Amazon S3
No
Amazon Simple Notification Service (SNS)
No
Asterisk
No
Avaya Experience Platform
No
Dropbox
No
FullContact
No
Google Calendar
No
Google Drive
No
Google Sheets
No
Integrations
ActiveCampaign
Yes
Amazon S3
Yes
Amazon Simple Notification Service (SNS)
Yes
Asterisk
Yes
Avaya Experience Platform
Yes
Dropbox
Yes
FullContact
Yes
Google Calendar
Yes
Google Drive
Yes
Google Sheets
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Symphony Communication
Founded
2014
Country
United States
Website
symphony.com/voice/cloud9/
Vendor Details
Company Name
PBXDom
Founded
2013
Country
United States
Website
www.pbxdom.com
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes