Cloud9 Description

Cloud9 empowers trading floors by providing a complete suite of communication and analytics
Transcribing tools. Our cloud-based platform transforms the way traders communicate. It provides a reliable, affordable and compliant service that is specifically tailored for institutional traders. Cloud9 infrastructure captures, structures, and delivers real-time metadata as well as transcription. This workflow allows firms to capture voice information accurately for a comprehensive view of market intelligence for their front office. Cloud9 provides the best connectivity to the major industry voice infrastructure provider providers, as well as third party integration and data sets. This is for the trading floor today and tomorrow.

Integrations

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Company Details

Company:
Cloud9 Technologies
Year Founded:
2014
Headquarters:
United States
Website:
c9tec.com

Media

Cloud9 Screenshot 1
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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

Cloud9 Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking