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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Asterisk
ChatGPT
ChatGPT Plus
ChatGPT Pro
Dialogflow
Ernie Bot
Facebook
Facebook Messenger
Kakao Pay
Lazada
Magento
OpenAI
Shopee
Telegram
Tencent Cloud
WhatsApp
Wit.ai
X (Twitter)
Zendesk

Integrations

Salesforce
Asterisk
ChatGPT
ChatGPT Plus
ChatGPT Pro
Dialogflow
Ernie Bot
Facebook
Facebook Messenger
Kakao Pay
Lazada
Magento
OpenAI
Shopee
Telegram
Tencent Cloud
WhatsApp
Wit.ai
X (Twitter)
Zendesk

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Clienk

Founded

2003

Country

Hong Kong

Website

www.clienk.com

Vendor Details

Company Name

Collab

Founded

2003

Country

Portugal

Website

collab.com/onecontact_cc/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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