ClickSend Reviews

ClickSend

4.8 out of 5 stars
Sendbird Reviews

Sendbird

4.7 out of 5 stars

Average Ratings 73 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Average Ratings 7 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

ClickSend: A simple, battle-tested SMS API built for developers. Ship messaging features in minutes with a clean API, reliable infrastructure and zero lock-ins. Why devs and sysadmins trust us: - Direct carrier routes to 190+ countries — no middleman - 99.95%+ uptime, low latency, high throughput - Billions of messages delivered globally - Pay-as-you-go pricing — no contracts - 24/7 support from people who actually understand APIs Works the way you code: Integrate via REST API, use pre-built SDKs (PHP, Python, Ruby, Node.js, C#), or trigger via webhooks. Already using Zapier, Make, or Power Automate? We've got you covered with pre-built integrations ready to go. It works straight out of the box — and keeps working when you scale from 100 to 100 million messages. No lock-ins. No fuss. Just reliable SMS infrastructure you can trust. Perfect for: 2FA, alerts, monitoring notifications, transactional messaging, user onboarding flows and anything else that needs to reach people fast.

Description

Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET. Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Quickwork Yes 
AbcSubmit Yes 
AppointmentCore Yes 
Brella Yes 
CRDFix Yes 
Eloqua Yes 
Google Calendar Yes 
Integrately Yes 
Magento Yes 
Make Yes 
Median.co No 
MobiRoller No 
Ninja Forms Yes 
REIPro Yes 
Senegal Software Yes 
Shoutem No 
Spoutable Yes 
VEVS Car Rental Software No 
WordPress Yes 
eWaiverPro Yes 

Integrations

Quickwork Yes 
AbcSubmit No 
AppointmentCore No 
Brella No 
CRDFix No 
Eloqua No 
Google Calendar No 
Integrately No 
Magento No 
Make No 
Median.co Yes 
MobiRoller Yes 
Ninja Forms No 
REIPro No 
Senegal Software No 
Shoutem Yes 
Spoutable No 
VEVS Car Rental Software Yes 
WordPress No 
eWaiverPro No 

Pricing Details

$20 minimum topup
Pay for what you use.
Free Trial Yes 
Free Version No 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClickSend

Founded

2013

Country

Australia

Website

www.clicksend.com/en/

Vendor Details

Company Name

Sendbird

Founded

2012

Country

United States

Website

sendbird.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Transactional Email

A/B Testing No 
Contact Database Yes 
Dynamic Content No 
Email Monitoring No 
Mailing List Management No 
Reporting/Analytics Yes 
Spam Check No 
Template Management Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface Yes 
Mobile Development Yes 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control Yes 
Testing Management No 
Version Control Yes 
Web App Development Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Mobile App Development

Access Controls / Permissions Yes 
Any App Development Language Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Drag and Drop Editor Yes 
Enterprise Mobility (EMM/MAM) No 
FaceID and TouchID No 
For Consumer Apps Yes 
For Enterprise Apps Yes 
Integration Options Yes 
Mobile App Security No 
Multi-Factor Authentication (MFA) Yes 
Multiple Apps from Same Base Yes 
No Dependencies No 
No-Code No 
Reporting / Analytics Yes 
Single Sign-On (SSO) Yes 
Source Control Yes 
Visual Editor No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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