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Description
Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.
Description
SoliCall Pro enhances the audio quality of calls made from any Windows PC or laptop, making it compatible with a variety of soft-phone and VoIP applications such as Zoom, Skype, and Teams. It effectively performs echo cancellation and noise reduction for both participants on the call. Not only does it eliminate background noises like car horns, but it can also be adjusted to suppress ambient human voices. With its low CPU usage and no reliance on GPU resources, it boasts a small footprint and seamless integration with any soft-phone solution. Additionally, users have the option to record their calls for later review. This tool is compatible with various Windows versions, including Windows 11, 10, 8.1, 8, and 7. Its versatility and ease of use make it a valuable asset for anyone seeking to improve their calling experience.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
HCL MyXalytics
Microsoft Teams
Salesforce
Skype
VoiceBase
Zoom
Integrations
Amazon Connect
HCL MyXalytics
Microsoft Teams
Salesforce
Skype
VoiceBase
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Perficient
Founded
1994
Country
United States
Website
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect
Vendor Details
Company Name
SoliCall
Country
Israel
Website
solicall.com/solicall-pro/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics