Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.

Description

Icecream Screen Recorder allows you to capture any area of your screen and save it as a screenshot. Record apps and games, videos tutorials, webinars and Skype calls. You can record screen, audio, and webcam. Record the entire screen or just the area you want to record. Record your microphone and system sound. You can add text, arrows, and shapes to your screen recording. If necessary, hide the cursor and desktop icons and disable the screensaver during screen recording. To instantly share screen recordings and screenshots via Skype, copy them to the clipboard.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Dropbox
Google Drive
HCL MyXalytics
Salesforce
VoiceBase

Integrations

Amazon Connect
Dropbox
Google Drive
HCL MyXalytics
Salesforce
VoiceBase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Perficient

Founded

1994

Country

United States

Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Vendor Details

Company Name

Icecream Apps

Country

Germany

Website

icecreamapps.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Alternatives

Alternatives

DiReec Screen Recorder Reviews

DiReec Screen Recorder

AmoyShare Software
Screencapt Reviews

Screencapt

ASCOMP Software
Salasil Desktop Reviews

Salasil Desktop

Salasil Solutions