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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Your platform will serve as a central point for both visitors and local businesses to explore the various offerings of your community. Even without extensive web expertise, you can effortlessly maintain your site at any time. Share updates related to news, events, promotions, members, and businesses, among others. You can also design custom forms to collect information and feedback from users. Plan and schedule content, promotions, and events to ensure they display precisely when you desire. Your website will be optimized to enable users to effortlessly share your community on their favorite social media platforms while also ensuring that search engines can index your site effectively for improved rankings. With straightforward analytics, you will gain insights into which sections of your website attract the most visitors. Transitioning your existing website and its content to the new City Booster system is a seamless process. In addition to having the flexibility to update your content as needed, you will always benefit from the latest features of the City Booster system. Whenever an update is released, your site will automatically incorporate it to enhance functionality and security, ensuring your website remains cutting-edge and reliable. This means you can focus on engaging with your community without worrying about technical hurdles.

Description

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CompleteMember

Website

www.completemember.com

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

verint.com

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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