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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Custom digital communication plays a crucial role in connecting the online and offline experiences of customers, and we excel in offering this service. Our app-based platform caters to every phase of your customer's journey, delivering a secure and compliant solution that fosters trust, transparency, and enduring relationships. By utilizing personalized video, automotive retailers can effectively close the gap between digital and physical interactions, creating deep emotional bonds with their clients. In today’s world, customers engage, research, and make purchases predominantly online. Tailored automotive videos and intelligent imaging ensure a customized buying experience while establishing a direct connection with the retailer. Whether you are purchasing or maintaining your vehicle, the retailer reaches out to you with a personalized video showcasing your vehicle of interest, enhancing the overall customer experience. This innovative approach not only streamlines the process but also reinforces the importance of personal touch in modern retail.

Description

DAS Technology offers an innovative Customer Data and Experience Platform (CDXP) that leverages AI to assist automotive retailers in enhancing lead response times, boosting customer engagement, and increasing revenue through the use of cohesive data and automation. This platform consolidates sales, service, and retention information into a singular patented system that learns from outcomes and autonomously modifies strategies without the need for manual data management or dashboard oversight. By providing rapid responses to internet leads in mere seconds, it utilizes multi-vehicle quotes and engages in long-term customer nurturing, while its omnichannel messaging capabilities ensure tailored communication via email, text, chat, video, and social media platforms. Designed to oversee a significant portion of the automotive customer journey, the platform encompasses numerous touchpoints from the initial research phase to ownership, and it seamlessly integrates with dealership CRMs and other marketing solutions to uphold a cohesive data ecosystem. Such a comprehensive approach not only streamlines processes but also enhances the overall customer experience, ultimately driving better outcomes for automotive retailers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
AutoPoint No 
Autosoft No 
CDK Global No 
Dealertrack DMS No 
ERA-IGNITE No 
Facebook No 
Google No 
Microsoft 365 No 
ProMAX Platform No 
Tekion No 
TikTok No 
VinSolutions Connect CRM No 

Integrations

Amazon Yes 
AutoPoint Yes 
Autosoft Yes 
CDK Global Yes 
Dealertrack DMS Yes 
ERA-IGNITE Yes 
Facebook Yes 
Google Yes 
Microsoft 365 Yes 
ProMAX Platform Yes 
Tekion Yes 
TikTok Yes 
VinSolutions Connect CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CitNOW

Founded

2006

Country

United Kingdom

Website

www.citnow.com

Vendor Details

Company Name

DAS Technology

Founded

2007

Country

United States

Website

dastechnology.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management Yes 
Lease Management No 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management No 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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