Average Ratings 1 Rating
Average Ratings 78 Ratings
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Salesforce
2Ring Dashboards & Wallboards
Amazon Polly
CommunityWFM
Dialogflow
Eleveo
Infobip
Instagram
Microsoft Teams
Integrations
Microsoft Dynamics 365
Salesforce
2Ring Dashboards & Wallboards
Amazon Polly
CommunityWFM
Dialogflow
Eleveo
Infobip
Instagram
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$59.99/month/user
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.webex.com/us/en/products/customer-experience/contact-center.html
Vendor Details
Company Name
net2phone
Founded
1990
Country
United States
Website
www.net2phone.com/products/cloud-contact-center-solutions
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management