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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Crafted with security in mind and designed for extensive scalability, this solution enables the creation of an exceptional network edge through enhanced aggregation services, multicloud networking, and intelligent edge capabilities. Experience high-performance cloud capabilities with accelerated services driven by advanced application-specific integrated circuit (ASIC) technology. Manage your entire environment seamlessly using Cisco vManage, while acquiring valuable insights across the internet, cloud platforms, and applications through integrated tools like Cisco vAnalytics and Cisco ThousandEyes. Achieve unparalleled multilayered security and transition to a secure access service edge (SASE) model using SD-WAN for both on-premises and cloud-based security measures. Ultimately, provide exceptional service and flexible connectivity to users, regardless of their location, ensuring a robust and reliable network experience. This comprehensive approach not only enhances user satisfaction but also strengthens your overall network resilience.
API Access
Has API
No
API Access
Has API
No
Integrations
Acxiom InfoBase
Yes
Aviz Networks
Yes
Blackwell Security
Yes
BleuPage
Yes
Chatterbox
Yes
Dianahost
Yes
HindSight
Yes
Innomate
Yes
Kova
Yes
LINEN Cloud
Yes
Integrations
Acxiom InfoBase
No
Aviz Networks
No
Blackwell Security
No
BleuPage
No
Chatterbox
No
Dianahost
No
HindSight
No
Innomate
No
Kova
No
LINEN Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8500-series-platforms/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
