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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Easily integrate with the SD-WAN architecture to facilitate straightforward, plug-and-play installations. Revolutionize your streamlined branch by leveraging tailored, hardware-driven services. Oversee your setup centrally using Cisco vManage, and gain valuable insights across internet, cloud, and application landscapes through the integrated Cisco vAnalytics and Cisco ThousandEyes solutions. The Cisco SD-WAN modular router is designed specifically for small to medium-sized branches that require enhanced throughput capabilities. Additionally, this modular router caters to small branches that must meet SASE-compliant, cloud-centric security demands, ensuring a robust and secure operational environment. With such versatility, your network can adapt to evolving needs seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
Acxiom InfoBase
Yes
Blackwell Security
Yes
Chatterbox
Yes
DVSAnalytics
Yes
Ednetics
Yes
F5 BIG-IP Access Policy Manager
Yes
Google Cloud Contact Center AI
Yes
HaloCSM
Yes
Kova
Yes
MapsPeople
Yes
Integrations
Acxiom InfoBase
No
Blackwell Security
No
Chatterbox
No
DVSAnalytics
No
Ednetics
No
F5 BIG-IP Access Policy Manager
No
Google Cloud Contact Center AI
No
HaloCSM
No
Kova
No
MapsPeople
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8200-series-platforms/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
