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support

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Description

Upland Cimpl, a cloud-based, multitenant telecom expense management solution, enables organizations better manage their Enterprise Digital Footprint™, which is complex inventory, cost and usage of IT, telecom, and wireless services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. Organizations and their employees can manage, control, and align their consumption at scale by automating and freeing up resources.

Description

When searching for Telecom Expense Management Software, you've likely encountered questions from providers asking about your monthly fixed telecom expenses or the number of mobile devices you manage. This is because many Telecom Expense Management software companies focus on specific market niches, whereas Vocio stands out by functioning as both a TEM and Mobile Management provider, collaborating with top-tier partners across various sectors. Over the last decade, we have effectively deployed TEM and Mobile Management solutions for a diverse range of clients, from those spending just $10,000 monthly with a limited number of devices to large Fortune 50 Enterprises handling millions in expenses and managing over 5,000 mobile devices. This commitment to versatility makes us a valuable partner in optimizing telecom expenditures regardless of company size or complexity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$249 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/cimpl/

Vendor Details

Company Name

Vocio

Founded

2001

Country

United States

Website

www.vocio.com

Product Features

Cloud Management

Access Control No 
Billing & Provisioning Yes 
Capacity Analytics No 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility No 
Internal Cost Allocation Yes 
Mobile Line Compatibility No 
Usage Reporting Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

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