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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Upland Cimpl, a cloud-based, multitenant telecom expense management solution, enables organizations better manage their Enterprise Digital Footprint™, which is complex inventory, cost and usage of IT, telecom, and wireless services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. Organizations and their employees can manage, control, and align their consumption at scale by automating and freeing up resources.

Description

A cloud communications solution empowers businesses to safeguard their future by adapting to the ever-evolving technological landscape. While companies aim to leverage the latest technologies available today, they must also be ready to embrace the swift advancements that lie ahead. This adaptable approach allows businesses to respond to service demands, technological developments, and shifting customer preferences effectively. Cloud communication services provide access to advanced audio and video capabilities that rival those of even the largest competitors in the industry. Utilizing a hosted solution enables organizations to harness modern applications such as virtual audio attendants and Unified Communications, along with an array of integrated services like voice, chat, and data technologies. By adopting cloud communications, companies can enhance customer service, boost employee productivity, and strengthen connections with their clients. In fact, 67% of organizations that utilize such solutions have reported improvements in mobile worker efficiency and quicker resolution of issues, showcasing the tangible benefits of this technology. Ultimately, investing in cloud communications not only addresses current needs but also positions businesses for sustained success in a rapidly changing environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/cimpl/

Vendor Details

Company Name

Norstar Networks

Country

United States

Website

www.norstar.net/norstar-cloud

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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