Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The platform for customer engagement. Connect with your clients during crucial moments. Engagement Hub. Customizable inboxes for all digital channels, advanced workflows, detailed routing powered by machine learning; everything required to deliver an exceptional customer experience. Listening In an era defined by social media, managing a brand effectively is a challenging task. Social listening provides the opportunity to respond at the perfect moment. Crowdsourcing Engage your customers! Create dedicated spaces where they can participate in collaborative efforts, support initiatives, branding projects, and more. Customer Support. Managing a greater volume of customer inquiries, reducing response times, lowering service costs, and maintaining a seamless end-to-end experience. Digital Marketing. Aligning the CRM with marketing strategies and supplying data that supports digital marketing decisions to optimally manage the essence of the business: its brand. Digital Public Relations. Assessing the outcomes of every online initiative, ensuring continuous improvement and adaptation. Ultimately, this comprehensive approach fosters stronger relationships between businesses and their customers.
Description
Touchstorm DATAlabs has systematically organized a staggering 96% of YouTube's entire database, transforming it into a comprehensive resource of over 200,000 topics, effectively establishing the platform as the largest focus group accessible to brands and agencies worldwide. Our diverse array of products includes social listening tools, influencer casting capabilities, perceptual research services, competitive benchmarking options, and enterprise API integrations, all of which provide unique YouTube insights that are not offered by any conventional social listening platform. By utilizing advanced AI-driven sentiment analysis, mapping search volumes, and leveraging our proprietary TVi index, Touchstorm DATAlabs empowers brands to make informed, data-driven decisions regarding their content strategies, influencer collaborations, and market positioning on a large scale. This innovative approach not only enhances brand visibility but also fosters deeper connections with target audiences.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chorally
Country
Italy
Website
chorally.com
Vendor Details
Company Name
Touchstorm DATAlabs
Founded
2014
Country
United States
Website
touchstormdatalabs.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content