Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
Checkbox is an enterprise survey and feedback management platform built for research, customer experience, employee engagement, compliance, and other large-scale data collection programs. Its no-code survey builder allows teams to create questionnaires with advanced logic, custom branding, dynamic respondent profiles, and personalized experiences without relying on developers. Campaign management tools help organizations distribute surveys through email, SMS, WhatsApp, and other channels while tracking responses and managing outreach from a central system. Analytics and reporting features help teams evaluate collected feedback and turn survey data into actionable insights. Checkbox also provides APIs, webhooks, custom domains, and integration options for connecting survey workflows with existing business systems. Cloud customers can choose hosting in Australia, Canada, Europe, or the United States, while organizations with stricter infrastructure requirements can deploy Checkbox on their own servers. Enterprise security capabilities include SAML SSO, full audit logs, granular user permissions, configurable data-retention policies, Active Directory or LDAP integration, and control over domains and mail servers. The platform supports use cases across government, healthcare, financial services, legal, education, pharmaceuticals, market research, customer feedback, employee engagement, and compliance. Checkbox is intended for organizations that need secure, flexible survey infrastructure with unlimited-response options and greater control over branding, deployment, permissions, and data residency.
Description
You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Amazon Web Services (AWS)
Yes
BrightGauge
No
Campaign Monitor
No
CodeTwo Email Signatures 365
No
Datto RMM
No
Desktop.com
No
Gmail
No
Integrations
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Amazon Web Services (AWS)
No
BrightGauge
Yes
Campaign Monitor
Yes
CodeTwo Email Signatures 365
Yes
Datto RMM
Yes
Desktop.com
Yes
Gmail
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Checkbox Survey
Founded
2002
Country
United States
Website
www.checkbox.com
Vendor Details
Company Name
Customer Thermometer
Founded
2010
Country
United Kingdom
Website
www.customerthermometer.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes