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Description
Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.
Description
Establish a cooperative partnership with your clients while maximizing your time without the hassle of switching between Salesforce and email. The integration with Salesforce is effortless; simply log into your Salesforce account, and all your opportunities, contacts, notes, and tasks will automatically synchronize. You can initiate a message through Thread, allowing customers to engage in live chat with just a single click. Additionally, you will get alerts when customers come online or when they access your emails and documents. Any modifications made in Thread will be reflected in Salesforce, and conversely, any updates in Salesforce will instantly appear in Thread, ensuring you are always in sync with your clients' needs. This streamlined communication will enhance your productivity and strengthen your client relationships even further.
API Access
Has API
API Access
Has API
Integrations
Alfa-Track
DentalTap
Easyflow
Feederloop
Front
Getscreen.me
Golioth
HelpShelf
KonnectzIT
Median Cobrowse
Integrations
Alfa-Track
DentalTap
Easyflow
Feederloop
Front
Getscreen.me
Golioth
HelpShelf
KonnectzIT
Median Cobrowse
Pricing Details
$14 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatra
Founded
2014
Country
United States
Website
chatra.io
Vendor Details
Company Name
Assetbox
Founded
2021
Country
United States
Website
www.thread.live/
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking