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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.

Description

Establish a cooperative partnership with your clients while maximizing your time without the hassle of switching between Salesforce and email. The integration with Salesforce is effortless; simply log into your Salesforce account, and all your opportunities, contacts, notes, and tasks will automatically synchronize. You can initiate a message through Thread, allowing customers to engage in live chat with just a single click. Additionally, you will get alerts when customers come online or when they access your emails and documents. Any modifications made in Thread will be reflected in Salesforce, and conversely, any updates in Salesforce will instantly appear in Thread, ensuring you are always in sync with your clients' needs. This streamlined communication will enhance your productivity and strengthen your client relationships even further.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Integrations

Alfa-Track
DentalTap
Easyflow
Feederloop
Front
Getscreen.me
Golioth
HelpShelf
KonnectzIT
Median Cobrowse
Planfix
Revamp CRM
Salesforce
Satisfaction.AI
Strategy Overview
Supportbench
Vsble
Wufoo
Zapier
🌱kvitly

Pricing Details

$14 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatra

Founded

2014

Country

United States

Website

chatra.io

Vendor Details

Company Name

Assetbox

Founded

2021

Country

United States

Website

www.thread.live/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software

Alternatives