Best Thread Alternatives in 2024

Find the top alternatives to Thread currently available. Compare ratings, reviews, pricing, and features of Thread alternatives in 2024. Slashdot lists the best Thread alternatives on the market that offer competing products that are similar to Thread. Sort through Thread alternatives below to make the best choice for your needs

  • 1
    User.com Reviews
    Top Pick
    User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -
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    Userlike Reviews
    Top Pick
    Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution
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    Fuse IM Reviews

    Fuse IM

    Fuse IM

    $15 per month
    It's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time.
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    Chat for Jira Service Management Reviews
    Chat with customers and respond to their needs in real-time. Integrate Jira live chat seamlessly with support requests and issues. Chat directly with customers via Jira Service Management ticket. Chat with customers using a chat widget on customer portals or web sites. These conversations can be converted into Service Management requests or comments. The Service Management requests save customer messages as comments. Your public comments are visible to the customer as chat messages. This allows for seamless integration between issues and conversations. Live updates of Service Management request queues containing issues created from chat messages. Supporters can decide when they are available online. Customers will know when you are available to chat with them. Our Jira chat tool allows you to monitor the queues and determine when your team is available.
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    ‘nflow Reviews
    Do your actual work. Smart space for all your work apps. 'nflow allows you to take back control and saves 2 hours per day. The average knowledge worker spends 4.1 hours per day on email. If you are a Slack user, that's 70 messages per day. The rest are not included. 'nuffsaid integrates all your email, chats, Salesforce, LinkedIn and SMS into a single customizable view. Your AI assistant prioritizes your emails, chats, meetings, tasks, and other tasks automatically. It also eliminates tedious activities such as data entry. You can no longer switch between your task list and email. You can drag and drop messages or tasks into your calendar and then back to your email with 'nuffsaid. No longer are there separate task lists. Convert messages and meetings into tasks and receive auto-alerts when tasks have been due. Are you unable to recall the location of a conversation? You can quickly find all messages, attachments and tasks across all your tools with one search engine.
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    Crisp Reviews
    Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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    LiveSupporti Reviews

    LiveSupporti

    LiveSupporti.com

    $5 per month
    LiveSupporti, a vital live chat service, connects your website to your clients and allows you to chat with your website visitors. It is easy to integrate LiveSupporti. Simply add one line to your website with your code snippet and you can start chatting with customers. You can receive offline messages from clients while you're away or start an email conversation right from your dashboard. All live chat messages are protected by SSL encryption. When a new message arrives, you will receive sound and visual notifications. You can see exactly where your chat requests come from. You can choose the colors and design the live chat widget to fit best on your website. This does not require any coding skills. This can be done easily via the chat settings page of your live support account.
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    Tiledesk Reviews
    Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.
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    Pubble Reviews

    Pubble

    Pubble

    €50 per month
    It's easy to ask questions. Easy to Answer. Pubble is a customer service app that makes it easier for teams to communicate with customers. Pubble allows you to add real-time messaging directly to your website. This allows you to "live chat" with customers and reply when you're available. Pubble will notify your customers via push notification, email, or SMS. The Pubblebot provides instant answers to repetitive questions. The Pubblebot mobile app allows you to answer questions anywhere, and assign them to your colleagues.
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    ChatrHub Reviews
    Easy, yet powerful, omnichannel solutions that engage customers quickly and efficiently. Companies with thousands of agents can have great experiences. Two-person support teams can also be provided. One contact center platform allows you to communicate with customers. ChatrHub allows employees to communicate with customers via voice, chat, email, text, and social built on AI. It offers voice, chat and text as well as email and SMS. Easy-to-use IVR, chat, email, SMS and chat allow you to achieve your customer service goals. Your customers and agents will receive instantaneous answers. Give them the right answer the first time, every time. You can use templates to reply to common emails, SMSs, chats, and social messages. AI chat allows you to schedule appointments, generate leads, promote your business, and even set up appointments. You can connect to any of our APIs or create custom webhooks to give your customers and employees the information they need right away.
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    Qonvo Reviews

    Qonvo

    ChatLogix

    $67 per month
    Are you maintaining a positive customer experience? Get Qonvo free and grow your business one conversation at time. Chat with your customers via WebChat SMS, Messaging Apps and Social Media. All customer conversations can be managed in one place. Qonvo is a multi-channel messaging app that was created with your customers in the mind. Qonvo allows your team to reply to customers in any way they choose. It's as simple as texting your family and friends. Qonvo gives your team the visibility, collaboration, and analytics tools they need to respond quickly to customer inquiries. Watch the magic happen when you give your customers what they want, when they need it. You can efficiently manage conversations in your company's general emails and messaging channels. To prioritize their work, your team can use annotations, conversation tags, and assignments.
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    Brevo Reviews
    Top Pick
    Brevo (formerly Sendinblue), the platform that helps build customer relationships through Email, SMS, Chat and more. The complete toolkit for converting one-time browsers to long-term customers. Beautifully designed email campaigns allow you to connect with contacts in their inbox. Send targeted messages to your customers. Brevo helps businesses build and grow relationships by automating marketing campaigns, transactional email and SMS messages. What makes Brevo different? Brevo is powered our world-class team of customer happiness experts and we offer pricing that will make you smile. Our platform offers a comprehensive suite of services in a single, easy-to-use solution. Happy Sending!
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    FocalScope Reviews

    FocalScope

    FocalScope

    $20.00/month/user
    FocalScope, a help desk software, powers your conversations via voice, SMS, email, voice, live chat and social media messengers like WhatsApp, Telegram, Facebook, and Telegram. You can deliver exceptional customer service via every channel. Customers want to reach you using the preferred method. Some customers prefer to be emailed. Others may need to use voicemail, live chat or social media messaging. Omnichannel service is no longer a luxury but a strategic necessity. FocalScope contact center software and helpdesk software can help you build a strong customer support reputation. It is easy for agents to use and cost-effective for your business. Automate the assignment of requests from any channel using routing rules and queues. Prioritise VIP customers, match agent based on skill, or simply set up round robin. FocalScope will alert you with warning labels if things get chaotic.
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    Ninchat Reviews
    Your customers will appreciate your help whenever and wherever they need it. Integrate the customer service chat into your website, mobile website, applications, and Facebook page. Use the same tool that you use to provide customer service to communicate with your colleagues. Chat privately with your colleagues in group chats. Team chat with alerts speeds up agent response time, transfers silent knowledge, and increases team efficiency. Ninchat customer support includes powerful admin tools and advanced statistics. You can track customer activity, ratings, waiting times, chat transcripts, and much more. You can choose the theme, colors, languages, greeting messages, and authentication method that you prefer. Ninchat can be customized to your requirements. Customer loyalty and experience can be improved. Instead of waiting for email replies, give your customers help when they need it. Live customer service can be integrated directly into your sales process to increase sales and decrease lost sales.
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    Cingo Reviews
    Mobile users use their smartphones to shop, navigate, play games, and provide customer support. Customers must leave their phones to call, chat, or send emails. Customer frustration can lead to lost sales, poor reviews and low customer retention. Our technology allows you to communicate with customers in real-time via messaging, rich chat, voice and video. All this from your own app. Conversations can seamlessly switch from chat to voice, video, and even mobile to desktop. Never ask a customer for their serial number or name again. We make it easy to dispatch a tow truck to provide roadside assistance or to assist with a home install. The customer simply needs to describe their problem and then chooses a time that is convenient for them. The expert reviews the request and determines the solution before starting the conversation. This saves everyone time.
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    GetInChat Reviews

    GetInChat

    STAMUL

    $15 per user per month
    GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.
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    HelperHat Reviews
    HelperHat, an AI-powered software for customer service, is designed to help businesses provide affordable and reliable support from their websites. Installing HelperHat onto your website allows your business to provide 24/7 AI-powered support. This ensures that customer inquiries will be handled efficiently, quickly and accurately. HelperHat is available on iOS, Android and the Web. It makes it easy to manage support across all platforms. Key Features AI-Powered Live chat: Use advanced AI technology to deliver instant, accurate responses based on content directly from your website or uploaded files. Easy Integration: Compatible for 99.99% websites, including WordPress. Shopify. Wix. and Squarespace. Add a small piece of code to start. Real-Time Notifications : Receive instant emails and push notifications whenever a customer asks for a live agent. Customizable interface: Match the chat bubble colors to your branding.
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    eBanqo Reviews
    You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.
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    VMukti Video Call Solution Reviews
    VMukti's video-chat solution allows for seamless communication. Engagement is more than acquisition. Providing a personalized experience to customers is crucial. A seamless video experience is possible only if you have an end-to-end workflow. This will allow you to maintain high-value customer relationships and provide seamless video communication. Your customers can easily connect with your support team via video and bridge the gap between interpersonal and online communication. Your customers can connect with you in the most intuitive way possible. VMukti's customer service video call solution allows for buffer-free video calls at a low bandwidth of 100Kbps. Best in industry Video Call Solution, which seamlessly integrates with CRM and ERP to enable AI-led analytics.
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    Chatra Reviews
    Chatbots, live chat, email and social messaging for businesses. Answer questions, solve problems, increase conversions. You can add live chat to your website to communicate with your visitors in real time. Or, you can use messenger mode to reply to messages at your pace. All messages can be managed from one dashboard. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. A real-time list allows you to monitor visitors who are currently visiting your website. To greet them with a personal message, you can learn their browsing history and where they are located. Chatra will answer questions, clarify concerns, and cross-sell or upsell. We can help you increase the number of orders that you receive and increase your average order value. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team.
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    ReadyChat Reviews

    ReadyChat

    Elm Street Technology

    $199 per month
    ReadyChat is the most efficient and convenient way to convert website visitors into leads or appointments. Our Live Chat software monitors website traffic and determines the best time to chat with them. This gives our agents the best chance of turning every interaction into a sale. We work closely with you to ensure that the right message is being sent to your visitors. We personalize your chat window and script to reflect you. Our intelligent chat algorithm can determine when to engage site visitors. Engaging visitors at the right moment increases their chances of becoming qualified leads. Our agents are trained in qualifying leads, capturing complete contact information, then immediately sending it to your team. We take care of all the details so you can concentrate on closing. ReadyChat can increase your lead volume by up to 40% and our leads are known for closing 3X more than the industry average.
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    HelpCrunch Reviews

    HelpCrunch

    HelpCrunch

    $12 per user per month
    1 Rating
    Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.
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    ResponseQue Reviews
    Live support can be added to your website within minutes. It will eliminate spam and junk mail and automate up to 81% incoming inquiries. Your website visitors will be able to contact you via your web store or company website. This improves customer satisfaction, leads to more referrals, and allows you to close more sales. You can easily be overwhelmed by hundreds to thousands of messages per day by simply adding a live support option on your company website. Your website will get more traffic, which means you will receive more messages. eCommerce is also 24/7 so your Monday morning inbox can quickly turn into your worst nightmare. Most live chat apps are simply communication tools that connect you with prospects and customers. Adding them to your site is like posting your mobile phone number on a billboard.
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    Grasp Reviews

    Grasp

    Grasp

    €29 per user per month
    Grasp combines multiple communication channels and creates a single story from all of your contact moments. This is how you can regain control over your customer service. Have you ever been more accessible via email, phone, or social media? It's a great way to connect with your customers. You must also be in control. Grasp organizes all of your contact moments into one timeline so that you never miss an opportunity to have a great conversation. All customer contact moments are consolidated into one timeline. Your support team can quickly get to the point and you have a clear overview of the relationship. Every time, the first time is the best. You score points if you are proactive in starting a conversation about what your customer wants to learn. By clearly mapping out the needs of your customers, we help you get things moving. Grasp is built upon positive energy. It is evident when you work with us. It will be felt by your customers every time they contact us.
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    Salesforce Service Cloud Reviews

    Salesforce Service Cloud

    Salesforce Service Cloud

    $75.00/month/user
    Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.
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    Take Blip Reviews
    Your customer will be helped in a smart way through their preferred digital channel. Automate your customer relationship, create personalized conversations using artificial intelligence and increase your digital results. No matter what your business segment is, there are solutions that will improve your customers' digital experience. Explore all integration options and implement solutions for different departments within your company. Chat with your customer via the main digital channels such as WhatsApp to improve your conversation rates. Your customer will be delighted with your quick and efficient service via their preferred platform. You can make the purchase process shorter by having one conversation thread. This will avoid your customer having to go through multiple channels. You can access strategic data from conversations on WhatsApp and other points. You can have clearer and more intimate conversations with employees using the apps they use every day.
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    Myopolis Reviews

    Myopolis

    Myopolis

    $28 per month
    It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.
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    eGain Chat Reviews
    eGain chat™, allows you to provide real-time chat support to website visitors. Visitors can communicate with agents via text messages, files and web pages. They can also access knowledge base articles and knowledge bases to help them answer their questions, both proactively and reactively. It is rated #1 by analysts and has been helping businesses transform their chat customer support experience for over a decade. The live chat software is an integral component of eGain’s customer engagement software suite. It seamlessly integrates with other social experience, web experience and contact center applications within the suite. eGain Chat is a combination of companion products that offers endless service and sales opportunities.
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    Venyoo Reviews
    Venyoo can talk to site visitors even if you aren't online. There are no limitations on the chat's functions or the number of operators. Only pay for productive chat conversations. Venyoo will notify visitors about your company if they want to close your site right away. Venyoo chat allows you to chat with site visitors and also receive calls (callback). The widget can be easily customized to your task. It welcomes the client and offers his goods or services. Venyoo listens to the client and helps him clarify his needs.
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    CareColl Reviews

    CareColl

    Intellial Solutions

    $10 per month
    Your widget can be customized to match your website's color scheme or personal taste. You can increase sales by making every visitor a prospect. Send a pre-defined, automated message to your website visitors to invite them to chat. Use our conditional widget loading feature to load live chat widgets only where you are required. The visitor can send you an offline message with a file attachment if you are not available for chat. A widget allows the visitor to send a chat transcript directly to herself. The operator chat box displays the page navigation path of visitors in real-time. The entire path can be saved in the chat history for future reference. Fully functional email client for single customer service agents.
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    Talkative Reviews
    Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.
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    Formilla.com Reviews
    You can see your website traffic live, and where your visitors are located. You can see which pages they have visited, how long they have been on your site, as well as what browser and operating system they are using. High-targeted automatic email and in app messaging. Our super-simple email messaging keeps customers coming back. Set up a Helper Chat Bot™ to dramatically reduce support time. This bot automatically responds with AI to common visitor questions. Display custom messages to your website visitors automatically in many powerful scenarios. You can quickly access your saved replies by using keyboard shortcuts. You can transfer a chat in just two clicks and add a private note to your teammate.
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    Engage Reviews

    Engage

    Engage

    $50 per month
    Send personalized messages, create automated workflows, support customers via SMS, website banners and live chat and more. Connect user data to services such as PostHog Segment, Twilio, Make, RudderStack and Stripe. Our APIs and SDKs allow you to track events and attributes wherever your customers may be. View the journey of your users and their attributes. Create dynamic segments based upon their attributes, campaigns they have performed or not performed, and much more. Put your engagements on autopilot. Trigger dynamic workflows for targeted customer engagement during onboarding, activation and retention. Segmentation allows you to automatically group your customers by their attributes, actions, and events. Send targeted campaigns to Segments, or use them to trigger workflows and campaigns dynamically across email, SMS and push notifications.
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    Saysimple Reviews

    Saysimple

    Saysimple

    €15 per user per month
    Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management
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    Ruby Reviews

    Ruby

    Ruby

    $349 per month
    Ruby is available to answer your questions and connect with website visitors so that you can concentrate on your business. We never call in sick. We don't go on vacation. We are always available. From full-time to just-when-you-need-it, Ruby's virtual receptionists have got you covered--making the most out of every customer conversation. Ruby can be a full-time extension to your team. All of the above are included: call answering, routing and transfer, customer intake, messages and more. With call forwarding, you can send calls to Ruby directly to your phone or to any other number that you choose. You can have us hold your calls with one tap or set Ruby up as backup. We'll only answer if you don’t. You can update your receptionists with your preferred call answering instructions using the status function. You can also sync your day with your call handling with Ruby's calendar integration and send messages to your callers.
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    Helpmonks Reviews

    Helpmonks

    Helpmonks

    $9 per month
    Our team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior.
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    Whelp Reviews
    Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support
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    SendPulse Reviews
    Multi-channel marketing automation platform that allows marketers to create personalized promotional campaigns. You can choose from SMS, email, or web push notification. Or you can combine multiple channels into one campaign to create a complex message sequence. The platform offers all the tools necessary to automate email marketing. You can also create subscription forms and grow your mailing list. Drag and drop is intuitive and allows users to create mobile-friendly email templates. Or, they can choose from a large gallery of predesigned templates. The company also offers a transactional email service, which allows users to send up 12000 emails for free via SMTP and API. SendPulse offers its own chatbot creator. You can create a Telegram chatbot or a Facebook Messenger chatbot to send personalized messages or as an autoresponder.
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    SmartEngage Reviews
    We ensure that your emails reach the inbox, ensuring the highest number of opens. Send newsletters and schedule for later. No restrictions on import of your lists. SmartClean technology blocks spam traps, bounces and other harmful email bots. Your list will remain 100% valid. Messenger marketing with chatbots has become the most popular communication channel since email. SmartEngage's Drag and Drop interface makes it easy to collect Messenger contacts, send messages and create drip campaigns. Innovative hybrid opt-in forms let you collect email addresses, Messenger subscribers, as well as web push notification subscribers in an independent or integrated manner. This automation is the first-of-its kind and allows you to seamlessly interact with your subscribers via email, Messenger, or web push notifications, so your message has the best chance of being seen.
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    SwiftChat Reviews
    Software for web chat that provides customer support and gives insight to visitors. The Best Live Chat Software To Provide Real-Time Support To Visitors. We provide every feature that will help you build a successful business. Conversations in real-time. Rapid Support Boost Sales. You can customize and use your website for free by signing up. You can access visitor's insights, browsing activity, and user's location to identify potential leads. The panel is easy to use and allows you to supervise your team. You can also engage your audience with the latest analytics. E Chat App Support with Features Other Chat Programs Not Skipping Out. Support for Msg Offline Even if you are not there, help visitors. Allow visitors to leave messages and you will reply when you return. Color, Text, and Design. You can match chat with your web design. You can customize the chat color, design, or text to suit your needs.
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    Lemur Live Chat Reviews
    Lemur live chat Integration > Contact> Profit All messaging via instant messengers and online chat all in one widget Call direct support agent. No need to call back! In just a few clicks, integration with websites and CRM systems is possible. It can be used with any type of website design. Chat settings that can be customized to meet your business's needs and preferences. Transfer customer data directly into CRM. Lemur Live Chat: Lemur Live Chat is a way to use common approaches that are not limited by the box. Chat with your clients using live chat or messengers. In just a few minutes, integrate lemur live chat with your website or CRM. Direct calls to support managers are possible. After the first contact, all client data is available. One Widget supports social networks and live chat. Your support service now includes Viber, Telegram and WhatsApp. Clients can now communicate with you via messenger apps or live chat. This allows support agents to efficiently handle client requests within one system. Client information can also be stored
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    Zendo Reviews

    Zendo

    Zendo

    $12 per user per month
    Zendo allows businesses to deliver services to customers from one location. Zendo makes it easy to sell custom services online. It also saves time by reducing context switching and manual repetitive tasks. Zendo can eliminate email, project management, accounting, proposal, CRM tools, and other context switching. You can manage the entire sales and delivery process from A through Z. A is when a customer contacts you with an inquiry, while Z is when the service has been delivered. For maximum convenience, customers can pay via the chat link right after you have sent them an estimate. Zendo has a simple-to-use Customer Profile and chat-like Communications tab. This allows you to manage all communication between your team members and customers. You can view all customer's past requests and search all shared files between them.
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    ICE Chat Reviews

    ICE Chat

    Etech Global Services

    $45.00/month/user
    Contact/Call Centres are any website that has a high traffic, or organizations that need to assist online customers. Integrated Customer Engagement (ICE), a software solution that enables businesses to meet the challenges of today's highly competitive market, is ideal. ICE integrates Chat, Email, Custom Application, Quality Assurance, and more. This allows for easy switching between different functions. ICE was designed to provide different solutions that are built on a single platform, but remain independent. ICE ensures greater Customer Engagement. You can also deliver exceptional customer service using integrated AI-enabled Chatbot. This chatbot scales your support, sales and marketing goals through actionable analysis, seamless integration, auto distribution of chats and email integration to create an omnichannel customer experience.
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    CCIChat Reviews

    CCIChat

    Cyber Cast International

    Convert any visitor to a loyal customer CCIChat is a free live chat for websites. Your website visitors can now communicate with your customer service team. This tool empowers your sales team to convert more visitors into customers. The CCIChat Agent Dashboard gives you a complete view of your website visitors and triggers automation to contact your visitor, generating new leads with every interaction. Our messaging system allows you to provide live support for your website visitors and generate leads and sales. CCIChat is designed to increase productivity. It provides quick chat communication and intuitive visitor tracking tools, which allow you to be more efficient. CCIChat offers multiple communication channels, including screen sharing, audio calls, and video calls.
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    Subiz Reviews

    Subiz

    VietnamBiz

    $9.59 per user per month
    Send targeted messages to the right opportunity and warmly welcome. Automate your welcome messages to greet customers and gather their information to contact and follow. Auto-assign to the correct people, quickly and professionally interact using messages template, media button and product content, emoji, to convert and build beautiful relationships. Synchronize customer data across multiple channels into one central place. Depending on your business model and needs, you can classify customers and divide them into different groups. You can automate your business by creating multiple workflows and customer interaction strategies. This will allow you to deliver a premium experience that is based on tracking behavior. Analyze conversations according to agent, tag, and time to gain valuable insights that will help you improve customer service and increase sales.
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    URVA Connect Reviews
    Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.
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    TextUs Reviews

    TextUs

    TextUs

    $300 per month
    TextUs is the best text messaging service provider for businesses looking to have real-time conversations, with candidates, leads, employees, and customers. Text messaging is one the most engaging and engaging ways to communicate directly with customers, candidates for jobs, employees, and leads. Two-way, 1:1 messaging encourages engagement and response. Teams get 10x more responses to text messages than email and phone. Business text messaging is now a viable medium of communication that is more effective than traditional media. TextUs is designed to look like the familiar SMS Inbox. It allows users to manage contacts, conversations, campaigns, and other information. You can use the TextUs web application from your desktop or the Chrome extension to your CRM or ATS. Use the mobile app to send and respond on-the-go.
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    Atom Reviews
    Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.
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    Terminus Reviews
    We empower high-performing go-to-market teams™. Transform the way your company generates revenues. Terminus is for sales and marketing professionals who care more about generating revenues than generating leads. Terminus' Data Studio is the foundation of Terminus. You can use this data studio to quickly understand and prioritize the right targets using firmographic, intention, engagement, psychographic, and relationship data. Terminus allows you to send personalized messages to the right audience, no matter where they may be. You can create consistent experiences across all channels, including chat, email, social advertising, chat, and email personalization. Terminus seamlessly pulls together all your account data to keep your go-to market teams aligned, from the first touch through renewal and expansion. Automate sales to alert them to meaningful engagements, centralize information about accounts, and provide better pipeline prediction to help accelerate opportunities.
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    Umnico Reviews
    The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.