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Description
Establish immediate interactions with clients using Chatbox, a messaging platform hosted in the cloud. This tool enables users to oversee communication through Facebook Messenger, live chat, and SMS channels. Additionally, Chatbox can seamlessly connect with various customer relationship management (CRM) systems such as Oracle Service Cloud and Salesforce. Furthermore, it allows users to tailor messages by incorporating customer information, including their name, age, and address, enhancing the personalization of interactions. By leveraging these features, businesses can improve their engagement strategies significantly.
Description
Integrating SMS into your omnichannel marketing approach can initiate tailored, real-time interactions with your clientele. Munvo’s SMS Gateway© enables seamless communication between companies and their customers using instant mobile messaging. This tool allows for the creation of tree-like conversation flows and the ability to send lists of SMS numbers to specific short or long codes, thereby enhancing the mobile marketing channel for more direct and personalized engagement. It also offers direct integration with your marketing automation platform, providing a direct link to your mobile messaging provider (MMP). By eliminating SMTP protocol delays, which can last anywhere from 30 to 300 seconds for both delivery and response of incoming messages, it significantly improves response times. Additionally, it boosts configuration flexibility for managing incoming messages and streamlines the integration with various SMS service providers. Furthermore, it systematically archives and categorizes bounces against successfully delivered messages, ensuring better tracking and analysis of communication effectiveness. This comprehensive approach not only strengthens customer relationships but also optimizes your overall marketing strategy.
API Access
Has API
API Access
Has API
Integrations
Oracle Service
Salesforce
Slack
Ytel
Pricing Details
$35.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatbox
Founded
2015
Country
United States
Website
chatbox.com
Vendor Details
Company Name
Munvo
Founded
2005
Country
Canada
Website
munvo.com/products/sms-gateway/
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win