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Description

ChatFlex, powered by ChatGPT and available on WhatsApp, is a chatbot. This AI assistant will provide relevant results to your requests. Use keywords to get the most out of the AI assistant. For example, "image" will generate images, "document" will analyze a PDF and provide you with answers about its content, or even "web" to search for some information on Google.

Description

InsertChat is an AI customer engagement platform designed to automate and organize communications between businesses and their customers. It combines an AI phone receptionist, website chatbot, email responder, and messaging assistant within a unified workspace. The platform uses business-specific knowledge from websites, FAQs, documents, and other supported sources to generate relevant responses to customer inquiries. Its AI receptionist can answer incoming calls, collect information about customer requests, and assist with appointment scheduling. Website chat functionality enables businesses to respond to visitor questions, capture leads, and transfer conversations to employees when necessary. InsertChat also supports SMS and WhatsApp communications, allowing customers to interact with businesses through multiple messaging channels. A shared inbox provides access to customer conversations, contact records, internal notes, and communication history. Integrations with Google Calendar, Outlook, HubSpot, and other supported applications connect customer interactions with existing business workflows. Administrators can customize the assistant's tone, branding, knowledge sources, and handoff rules to match their operational requirements.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Amazon S3 No 
Axis LMS No 
CSS No 
Calendly No 
DALL·E 3 No 
Framer No 
Freshworks Neo No 
Front No 
Google Cloud Search No 
HelpCrunch No 
Intercom No 
LiveAgent No 
OpenAI Yes 
Shopify No 
Trengo No 
Webflow No 
Wix No 
WooCommerce No 
WordPress No 

Integrations

WhatsApp Yes 
Amazon S3 Yes 
Axis LMS Yes 
CSS Yes 
Calendly Yes 
DALL·E 3 Yes 
Framer Yes 
Freshworks Neo Yes 
Front Yes 
Google Cloud Search Yes 
HelpCrunch Yes 
Intercom Yes 
LiveAgent Yes 
OpenAI No 
Shopify Yes 
Trengo Yes 
Webflow Yes 
Wix Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

€6 per month
Free Trial No 
Free Version Yes 

Pricing Details

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChatFlex

Website

chatflex.io

Vendor Details

Company Name

InsertChat

Country

United States

Website

insertchat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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