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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our team of certified industry professionals guarantees complete customer satisfaction by actively engaging website visitors through prompt, action-oriented triggers and resolving inquiries in under a minute. Transform your site visitors into leads and experience a significant boost in sales. Our dedicated team of chat experts is available 24/7, ensuring that you never miss a potential lead. With real human support, we help escalate your customers' inquiries and foster strong, lifelong relationships. Our customizable chat widget comes equipped with premium features at no cost. Utilizing our chat software, you will benefit from multilingual support, a high-load dashboard, secure encryption, and a host of additional features. At Chat Outsource, we provide two distinct pricing structures: agent-based pricing (with Agent Pro and Agent 24/7 packages) and chat-based pricing (the Chat Pro package). Each of these options is meticulously designed to achieve a 100% customer satisfaction rate while offering the most competitive prices across various industries. Moreover, we are committed to continually enhancing our services to meet the evolving needs of our clients.

Description

Keep tabs on your website by employing one or more operators, creating accounts for them as necessary, and managing which websites they are authorized to oversee. These operators have the ability to engage in private chats with one another while simultaneously monitoring several websites to track the origins of chat requests. Each operator can handle multiple websites, and numerous operators can collaborate on the same set of sites. Our live chat software offers the versatility to adapt to your specific customer support requirements. Proactively reach out to website visitors by sending them a chat invitation, which is presented as an engaging floating icon that they can either accept or decline. These invites can be programmed to be sent at predetermined intervals or manually triggered by the operators. You can select between showcasing a standard 'chat now' graphic or a customizable chat invitation box that includes your personalized message. This feature is particularly beneficial for delivering tailored invite requests based on the content the visitor is currently engaging with on your site, enhancing their overall experience. By doing so, you can foster stronger connections with your audience and improve customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chat Outsource

Founded

2017

Country

United States

Website

www.chatoutsource.com

Vendor Details

Company Name

GotLiveChat.com

Founded

2000

Country

United States

Website

www.gotlivechat.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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