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Description
Innovative conversational technology that extracts valuable insights from the mobile-centric generation is transforming traditional research methods. By fostering a continuous, two-way conversation with your audience, you can replace outdated approaches with a more interactive experience. Our platform, Chat Lab, allows you to establish dynamic mobile communities of customers, supporters, and team members for real-time engagement and feedback. The process begins with chats—conversational surveys that can be effortlessly shared via social media and popular messaging platforms. In contrast to conventional methods of collecting experience data, chats offer a more fluid, engaging, and conversational approach. This tool significantly strengthens customer relationships by providing an enriched research experience that feels more personal. Embracing agility, mobility, and conversational engagement, this represents the future of community interaction. Designed by researchers for researchers, Chat Lab simplifies the creation of continuously active and deeply engaged communities. You can craft captivating chats using an array of question formats, inviting diverse feedback in the form of text, images, videos, or audio clips to gain deeper insights. Moreover, this approach ensures that you remain in tune with your audience's preferences and needs in real time.
Description
Our partners, small businesses, Fortune 500 companies, and our partners use Ubisend to provide world-class chatbots, RPA, live chat, and ticketing solutions for all use cases. Communicate and automate across all channels, including websites, Microsoft Teams and WhatsApp Messenger. Insert text, images and files. You can move them, delete them, and then play until you have perfect automated conversations. Connect directly with any service, product, process, or person data. All the information you need for automation can be easily created, pulled, sent, or stored. Our 'integrate everything' API allows you to create the most efficient asset for your company. Transform conversational automation. You can deliver end-to-end experience with built-in chat, knowledge base, ticketing, and live chat. Create engaging, personalised chat interfaces. Create contextual, personalized experiences. Gain a deep understanding of your users. Monitor the metrics that matter with ubisend's industry-defining analysis package
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$47 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rival Technologies
Country
Canada
Website
www.rivaltech.com
Vendor Details
Company Name
ubisend
Country
United Kingdom
Website
www.ubisend.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
