Chat Lab Description
Conversational tech that collects insights from the mobile-first era. You can replace traditional research by a two-way, continuous dialogue with your customers. Chat Lab is a platform that allows you to create mobile agile communities with customers, fans, and employees. This will allow you to gain insight. It all starts with chats--conversational surveys that can be deployed through social media and popular messaging apps. Chats are easier to use than other methods of gathering experience data. They are also more conversational and frictionless than other methods. Chats can help improve customer relationships by providing a more engaging research experience. Chats are the next generation of communities. They are conversational, mobile-first, and agile. Chat Lab was created by researchers for researchers. It makes it easy to create highly engaged, always-on communities. Chat Lab allows you to create engaging chats with different types of questions. Open-ended feedback can be requested in text, image, or audio.