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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our chat representatives offer instant replies during key moments of a customer's purchasing journey. They have the ability to convert more site visitors into leads for your business, particularly those who might not take the step to fill out a contact form or initiate a phone call. By managing routine tasks such as completing forms for new client intakes around the clock, chat representatives free up your time for more important matters. Additionally, we facilitate appointment scheduling and bookings for your business, ensuring you maximize every opportunity. We guarantee to match or undercut any competitor's pricing, allowing you to save on costs. Our fixed monthly fee covers unlimited chat interactions at any time, day or night, on your behalf. The visitors to your site are a testament to your marketing and branding efforts, and we promise transparency without unexpected charges. Don't let limitations hold you back; we provide your website with continuous support from real people, enhancing engagement and customer satisfaction at all hours. With our dedicated team, you can focus on growing your business while we handle the communications.

Description

Your clientele actively interacts with your brand, sharing enthusiastic praises during the day and raising bizarre grievances at night. To effectively manage text, image, and video content moderation, it's essential to have a skilled moderator who can embody and safeguard your brand with a personable approach. ModSquad emerges as the top choice for moderating social media and user-generated content across various platforms, languages, and geographical locations. This includes overseeing discussions and interactions, ensuring the safety of your audience while protecting your brand’s reputation. They meticulously review content in chat rooms, message boards, and comments, escalating significant concerns to the appropriate stakeholders. Their moderation strategies span multiple platforms and incorporate behavior-management software, along with recommendations for chat and safety tools. Additionally, they adhere to COPPA compliance and best practices for child safety. Their services also include bilingual moderation in foreign languages, with customized schedules that offer full hours or even 15-minute check-ins, available round-the-clock throughout the year. Whether your project is large or small, ModSquad is equipped to handle it with expertise and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acuity Scheduling Yes 
Appointy Yes 
Clio Yes 
Dubsado Yes 
Filevine Yes 
Harmonizely Yes 
Keap Yes 
Kommo Yes 
Lead Docket Yes 
Method:CRM Yes 
Nutshell Yes 
Pipedrive Yes 
PracticePanther Law Practice Software Yes 
Salesforce Yes 
Salesmate Yes 
Survey Rocket Yes 
Teamgate CRM Yes 
Wealthbox Yes 
Zapier Yes 
noCRM.io Yes 

Integrations

Acuity Scheduling No 
Appointy No 
Clio No 
Dubsado No 
Filevine No 
Harmonizely No 
Keap No 
Kommo No 
Lead Docket No 
Method:CRM No 
Nutshell No 
Pipedrive No 
PracticePanther Law Practice Software No 
Salesforce No 
Salesmate No 
Survey Rocket No 
Teamgate CRM No 
Wealthbox No 
Zapier No 
noCRM.io No 

Pricing Details

$249 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chat Agents

Country

United States

Website

www.chatagents.com

Vendor Details

Company Name

ModSquad

Founded

2007

Country

United States

Website

modsquad.com/what-we-do/moderation/

Product Features

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Alternatives

Alternatives