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Description
Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology.
Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value.
Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson.
The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business.
It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience.
Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.
Description
We examine the client's data, seller information, and interaction history to uncover connections, assess dependencies, and create tailored insights. Sales processes are streamlined through automation of repetitive tasks, updating CRM records, drafting summaries and strategies, and generating content. Our platform draws from communication history with clients, CRM data, and the internal knowledge base of your organization to produce pertinent sales content and strategies. The AI continuously learns from your emails, meeting notes, product details, and sales documents in real time. In addition to internal documents and conversations with clients, we also gather information from public sources like LinkedIn and Crunchbase to enhance profiles and provide consistent follow-up reasons. Personalized sales campaigns are crafted based on client interactions, preferences, and behaviors, ensuring that every communication remains relevant and impactful. Furthermore, our AI can be customized to replicate your specific sales techniques, thereby enhancing the overall effectiveness of your sales efforts. This adaptability provides a unique advantage in meeting the evolving needs of your clientele.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Amazon Web Services (AWS)
Crunchbase
Facebook
Google Calendar
Google Drive
Jira
Jira Work Management
Klaviyo
Integrations
HubSpot CRM
HubSpot Customer Platform
Amazon Web Services (AWS)
Crunchbase
Facebook
Google Calendar
Google Drive
Jira
Jira Work Management
Klaviyo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Certainly
Founded
2016
Country
Denmark
Website
www.certainly.io
Vendor Details
Company Name
VOL AI
Founded
2021
Country
United States
Website
volai.app/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat