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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology. Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value. Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson. The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business. It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience. Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.

Description

We examine the client's data, seller information, and interaction history to uncover connections, assess dependencies, and create tailored insights. Sales processes are streamlined through automation of repetitive tasks, updating CRM records, drafting summaries and strategies, and generating content. Our platform draws from communication history with clients, CRM data, and the internal knowledge base of your organization to produce pertinent sales content and strategies. The AI continuously learns from your emails, meeting notes, product details, and sales documents in real time. In addition to internal documents and conversations with clients, we also gather information from public sources like LinkedIn and Crunchbase to enhance profiles and provide consistent follow-up reasons. Personalized sales campaigns are crafted based on client interactions, preferences, and behaviors, ensuring that every communication remains relevant and impactful. Furthermore, our AI can be customized to replicate your specific sales techniques, thereby enhancing the overall effectiveness of your sales efforts. This adaptability provides a unique advantage in meeting the evolving needs of your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Amazon Web Services (AWS)
Crunchbase
Facebook
Google Calendar
Google Drive
Jira
Jira Work Management
Klaviyo
LinkedIn
Microsoft 365
Microsoft Azure
Microsoft Teams
OpenAI
Outreach
Salesforce
SendGrid
Shopify
Slack

Integrations

HubSpot CRM
HubSpot Customer Platform
Amazon Web Services (AWS)
Crunchbase
Facebook
Google Calendar
Google Drive
Jira
Jira Work Management
Klaviyo
LinkedIn
Microsoft 365
Microsoft Azure
Microsoft Teams
OpenAI
Outreach
Salesforce
SendGrid
Shopify
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Certainly

Founded

2016

Country

Denmark

Website

www.certainly.io

Vendor Details

Company Name

VOL AI

Founded

2021

Country

United States

Website

volai.app/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Alternatives

Alternatives

Heyday AI Reviews

Heyday AI

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