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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CareOS is a comprehensive care management solution designed specifically for home care providers in the UK. This platform integrates various features such as rostering and scheduling, care planning, electronic medication administration records (eMAR), a mobile app for caregivers that includes visit check-ins and note-taking capabilities, a portal for families, as well as payroll and invoicing functions, all while ensuring compliance with CQC standards. By utilizing CareOS, agencies can effectively manage services like domiciliary care, supported living, and live-in care, thereby eliminating the need for cumbersome paper systems and spreadsheets. The software consolidates care records, rosters, and compliance documentation into a single, streamlined system, significantly enhancing operational efficiency. CareOS operates on a straightforward pricing model based on a per-client fee and is accessible as a web application for administrative staff, along with mobile applications for caregivers on both iOS and Android devices. Developed by Byte River Ltd. in Bristol, CareOS aims to revolutionize the way home care is managed in the region.

Description

Corella brings an Australian care provider's whole operation into one system: rosters, care records, compliance, billing and claims, and staff. It is built for NDIS, aged-care and Support at Home, community nursing, allied health, SIL and mental-health providers, with each organisation's own words for the people it supports. Coordinators roster on a week board with group, recurring and sleepover shifts, and nine SCHADS award checks run on the draft roster so a problem is moved before anyone works it. Workers clock on with the position recorded, then write progress notes, record medication (including Webster packs) and report incidents from their own shift. Incidents follow reportable tracks for the NDIS Commission and aged-care SIRS. Finance staff work from the NDIS price book with its price limits, run invoices from approved work, build the NDIA's 16-column bulk payment file for upload in the provider portal, and read the NDIA's outcome file back line by line. A Xero connector and a payroll CSV carry the numbers onward. Each provider gets its own isolated instance, hosted in Sydney, and a person on our support team replies the same day, every day. Pricing is A$19 per staff user per month with no GST and everything included, an A$149 monthly minimum, and free participant and family logins.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Microsoft Outlook No 
Xero No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Xero Yes 

Pricing Details

£9/client/month (min. £100/mon
Per-client pricing, no per-user or per-carer fees. From £9 per client per month on a 24-month agreement, or £10 per client per month on 12 months, with a £100 per month minimum. Onboarding and data migration from your previous system are included. Full pricing is published on the CareOS website.
Free Trial No 
Free Version No 

Pricing Details

$19 AUD / staff user / month
A$19 per staff user per month, no GST, everything included. A$149 monthly minimum. Participant and family portal logins are free. The website is A$19 a month on top, and texts are 10c a part.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CareOS (Byte River Ltd)

Founded

2022

Country

United Kingdom

Website

careos.uk

Vendor Details

Company Name

Business Innovise Hub

Country

Australia

Website

corellacare.com.au

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Product Features

Home Care

Corella manages home care operations, overseeing everything from scheduling to billing. Support at Home allocates budgets for individual clients, organizes visits according to the nine SCHADS award criteria, and ensures that caregivers clock in at the client's residence with their roles documented. During each shift, caregivers take notes on progress, medication, and any incidents, with invoices generated based on authorized services. Each service provider has a dedicated instance, all hosted in Sydney.

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

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