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Average Ratings 0 Ratings
Description
Cardina serves as a dynamic customer engagement platform aimed at improving both support and sales interactions by providing real-time visual guidance directly on users' screens without the need for downloads or meeting links. Through its innovative co-browsing technology, agents can view, annotate, and even take control of customers' screens, which leads to quicker problem resolution and enhanced customer satisfaction. The platform integrates effortlessly with existing tools, featuring capabilities such as session recording, data masking for enhanced security, and cross-device compatibility across various web technologies. Trusted by prominent customer experience teams, it has proven to cut handle times by as much as 41% and increase first-contact resolutions by 47%. Additionally, Cardina presents a range of flexible pricing options that accommodate businesses of all sizes, from emerging startups to large enterprises. Overall, Cardina is committed to transforming customer interactions into seamless experiences that foster lasting relationships.
Description
Collaborate in innovative ways that extend beyond simple video calls. Engage in co-browsing and co-editing across any web application, exchange files, take shared notes, utilize whiteboards, screen share, and participate in video chats, all within a single browser tab. Whether you're modifying a Trello board or updating a Google document, our Shared Browser allows everyone in the session to have control over the web-based applications being accessed. Integrate your preferred web tools into your collaboration space, enabling seamless co-browsing and co-editing experiences, all consolidated within one tab. Tailor your environment by incorporating apps that suit your specific requirements. Need to collaborate on a document? Simply upload it to your workspace. Struggling to remember key action items? Use our notes app to keep everything organized. With RemoteHQ, you'll never misplace files, notes, recordings, or any other important session materials again. Plus, if you forget who participated in your session, there's no need for concern, as we have that covered too! In this way, your collaboration efforts become more streamlined and effective, enhancing productivity across the board.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
Genesys Cloud CX
Google Cloud Platform
Google Docs
Google Workspace
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Integrations
Amazon S3
Genesys Cloud CX
Google Cloud Platform
Google Docs
Google Workspace
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Pricing Details
$69 per month
Free Trial
Free Version
Pricing Details
$12.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caldera Labs
Country
United States
Website
cardina.com
Vendor Details
Company Name
Mythical Labs
Founded
2019
Country
United States
Website
www.remotehq.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard