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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Callers is an advanced communication platform that leverages AI to enhance both inbound and outbound customer interactions, enabling the qualification of leads, scheduling of meetings, and management of support tasks while also re-engaging contacts efficiently, all through human-like AI agents available around the clock, which significantly lessens the need for additional personnel. This platform consolidates communications from various channels like voice calls, SMS, WhatsApp, and Telegram into a single, intelligent system that retains context, ensuring customers do not have to repeat previous interactions and that brands maintain uniform responses; it also boasts integration capabilities with over 300 tools and CRMs to tailor conversations using real-time data and to automate processes throughout the customer journey. Furthermore, Callers' AI agents are adept at performing cold calls to sift through and qualify potential clients, setting appointments, guiding new users through onboarding, winning back those who have left, confirming events, and addressing incoming inquiries with a natural and engaging conversational style, frequently facilitating direct connections to human representatives for qualified leads, which enhances the overall customer experience. This intelligent system not only streamlines the communication process but also drives efficiency in customer relationship management.

Description

ODIO is a Conversational AI platform that leverages artificial intelligence to assist businesses in automating, overseeing, and analyzing customer interactions across various channels such as WhatsApp, voice, email, and web. The platform features several bots, including those for WhatsApp, voice, email, and websites, which facilitate the automation of customer conversations, support tasks, lead qualification, appointment bookings, and service-related inquiries. Additionally, ODIO offers tools like Voice Intelligence, Meeting Intelligence, and Email Intelligence to assess conversations and provide valuable insights for actionable decisions. Among its diverse functionalities are real-time support for agents, automated quality monitoring, AI-driven knowledge management, workflow automation, as well as analytics and reporting capabilities. This platform empowers teams to efficiently manage customer interactions across different channels, continuously monitor conversation quality and performance, optimize workflows, and enhance customer support, engagement, and sales operations through a blend of AI technology and human input. Ultimately, ODIO stands out as a comprehensive solution that not only streamlines communication but also fosters a more effective collaboration between automated systems and human agents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Asana
Cal.com
Google Calendar
Google Cloud Platform
Google Forms
Google Sheets
Intercom
Jira
LinkedIn
Mailchimp
Notion
Salesforce
Shopify
Spotify
Stripe
SurveyMonkey
Telegram
Trello
WhatsApp
monday AI work platform

Integrations

Asana
Cal.com
Google Calendar
Google Cloud Platform
Google Forms
Google Sheets
Intercom
Jira
LinkedIn
Mailchimp
Notion
Salesforce
Shopify
Spotify
Stripe
SurveyMonkey
Telegram
Trello
WhatsApp
monday AI work platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

₹1,299/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callers

Founded

2019

Country

United States

Website

www.callers.ai/

Vendor Details

Company Name

ODIO

Founded

2020

Country

India

Website

www.odioiq.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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