Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
Learn more
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
Kay
Kay.ai serves as an AI-enhanced operational assistant tailored for insurance brokers, agencies, and underwriters, facilitating the automation of monotonous back-office tasks to boost efficiency. The platform seamlessly integrates with existing technologies such as agency management systems, carrier portals, email, PDFs, and CRMs to perform a variety of functions, including quoting for commercial lines like BOP, GL, auto, and property, renewing personal lines books, generating ACORD forms, issuing certificates of insurance, updating policy records, and inputting data across carrier websites. Designed to "log in, fill out forms, and manage all the tedious data-entry tasks," Kay.ai supports workflows for over 100 carriers and any AMS/CRM, eliminating the need for complex integrations. Users can assign repetitive tasks related to browsing, document processing, form completion, and servicing, thereby allowing staff to prioritize more meaningful interactions with clients. In this way, Kay.ai not only enhances productivity but also transforms how insurance professionals allocate their time and resources.
Learn more
CSS IMPACT
Ai - an Agent-less "Ai" (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This "Digital & Voice First Ai” servicing technology can answer common questions and accept payments. It also negotiates accounts with a frictionless positive user experience.
Learn more
