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Description
CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
Description
Select from a vast selection of distinctive business phone numbers to enhance your company's presence, whether on a national level or within a specific locality. These numbers are integrated into our top-tier network, allowing incoming calls to be directed to any UK landline or mobile device. Boost your team's efficiency with a swift and reliable business internet connection, thanks to our variety of broadband solutions. Our services are designed to deliver maximum speed directly to your location, with enhanced reliability as your data transits over our dedicated business network. During the transition, we manage the entire process to guarantee a smooth switch to our internet service, all backed by our exceptional customer support. The user-friendly online portal enables agents to access their mobile or landline numbers to respond to incoming client calls from a queue or hunt group, and the management interface provides real-time wallboard analytics to monitor calls and agent performance. This ensures that you have comprehensive oversight of your communication operations, allowing for continuous improvement and better decision-making.
API Access
Has API
No
API Access
Has API
No
Integrations
AppointmentCore
Yes
Enthu.ai
Yes
Front
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Klaus
Yes
Meritto
Yes
Microsoft Dynamics 365
Yes
OneHash CRM
Yes
Integrations
AppointmentCore
No
Enthu.ai
No
Front
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Klaus
No
Meritto
No
Microsoft Dynamics 365
No
OneHash CRM
No
Pricing Details
$18.00/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallHippo
Founded
2016
Country
United States
Website
callhippo.com/
Vendor Details
Company Name
Telecoms World
Founded
2002
Country
United Kindom
Website
www.telecomsworld.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
