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Description
CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.
Description
HIPPOS is a comprehensive software solution designed for restaurant management, streamlining everything from everyday kitchen orders to in-depth analyses of inventory and sales performance. It facilitates essential tasks such as cash drawer operations, order modifications and deliveries, as well as table, customer, and receipt oversight. The platform also allows for the configuration of orders, provision of allergen details, and the printing of both orders and pro forma invoices. Additionally, it supports the management of inventory, sales transactions, invoicing, and user accounts. With the Hippos App available for mobile devices, orders can be processed swiftly, effectively, and conveniently, saving precious time for your clientele. By simplifying the workflow for your staff, Hippos enhances their comfort and security, which in turn positively influences the overall experience for your customers. The real-time business oversight that Hippos provides allows you to manage everything seamlessly from any location, as it is accessible via the Internet. This flexibility ensures that you can keep a close eye on operations, making informed decisions that drive your business forward.
API Access
Has API
No
API Access
Has API
No
Integrations
AppointmentCore
Yes
Enthu.ai
Yes
Flipdish
No
Freshdesk
Yes
Front
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Klaus
Yes
Meritto
Yes
OneHash CRM
Yes
Integrations
AppointmentCore
No
Enthu.ai
No
Flipdish
Yes
Freshdesk
No
Front
No
HubSpot CRM
No
HubSpot Customer Platform
No
Klaus
No
Meritto
No
OneHash CRM
No
Pricing Details
$18.00/month/user
Free Trial
No
Free Version
No
Pricing Details
€7 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallHippo
Founded
2016
Country
United States
Website
callhippo.com/
Vendor Details
Company Name
HIPPOS Software
Country
Spain
Website
hippos.io/hippos.html
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
